AI Product Operations

Up to ZAR 700000 salary on a full time permanent employment contract Fully remote working anywhere in South Africa! 33 Days Paid Leave and Benefits Exciting high growth product relied on by leading global brands particularly within sports Working with the latest hardware techstackand tools The working hours are flexible however primarily aligning with UK working hours across weekdays.

ABOUT US

Storyteller is a high growth B2B SaaS platform which allows companies to integrate Stories into their owned and operated platforms. Popularized by Instagram and Snapchat Stories are perfectly suited for boosting user engagement audience retention and driving advertising revenue. For customers building their own stories experience can take years and a lot of investment however Storyteller has solved this by allowing companies to integrate in days not years all for one monthly cost.

Our endtoend platform gives companies a bestinclass Stories experience in days with native iOS Android and Web SDKs publishing tools analytics and ad support.

We work with many globally recognised clients particularly within sport so if you're a sporting fan this could be a great fit! What You'll Make Happen

In AI Product Operationsyou'lljoin a supportive inventive team that values clarity ownership and getting things done.Youllwork remotely collaborate with globally recognised sports organisations and play a hands-on role in shaping how they use our product suite.

This role sits at the crossroads of project management operations AI-driven problem-solving and product thinking. Youdontneed years of product experience just intelligence curiosity and the drive to figure things out fast.

• Own day-to-day product workflows decisions and operational flow across our product suite.

• Coordinate and deliver client projects -onboarding configuration feature adoption and updates.

• Use AI and internal tools to understand product behaviour investigate issues and generate solutions or improvements.

• Apply AI to build and enhance scalable workflows tools and product solutions that accelerate delivery.

• Maintain and improve internal processes documentation and delivery guides as we scale.

• Work cross-functionally with product engineering and account teams to keep delivery smooth and unblock issues quickly.

What We're Looking For

• Experience in product ops SaaS ops technical account management or similar transferable skills with the ability to learn fast.

• Strong understanding of sport and how sports organisations think about digital products.

• An ability to think like a product owner - balancing user needs technical constraints and fast execution.

• Genuine interest in technology and AI with experienceleveragingAI and effective prompting to accelerate decision-making workflows and problem-solving.

• High ownership mindset - comfortable working across boundaries and figuring things out independently.

• Excellent communication across technical and non-technical teams.

• Ability to juggle multiple projects requests and client needs at speed.

• Comfort working with data and structured information.

• Reliable internet for remote work.

Nice to Have

• Experience working directly with clients in a SaaS or B2B environment.

• Experience in a fast-moving business (startup scale-up or agency).

• Familiarity with content platforms CMS tools or sports-tech products.

RECRUITMENT PROCESS

First you will be invited for a 30-minute pre-interview via Zoom with our recruitment team. We usually ask about yourpreviousexperience future careerpathand motivation for changing your job as well as provide you with more details about our projects and working in our team.

If the interview goes well we will invite you to a second step which is anon demandvideo interview using HireVire. After whichyoullbe invited to a video interview with the hiring manager. If successful the last stage is a take home task.

Andthatsit!

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