Alpha Middle Office Senior Expert (Officer SME)

Estimated start date : 1st December 2024

Team : Middle Office APAC working hours 6 am - 2 pm,

Middle Office EMEA 9 - 17 / 11 - 19

Job description:

Who we are looking for

An open-minded person who would like to contribute to expansion of Alpha footprint in Poland. Someone who values great work atmosphere, achieving goals and resolving problems as a group within one big global Alpha team. Someone who already has chosen finances as his life's career path and wants to excellence his knowledge. Surrounding great professionals will help grow both in personal and professional development.

Your responsibility In Middle Office Alpha :

• Providing primary support for operational team (BAU) support, client onboarding and change related projects
• Maintaining operations for all aspects of trade confirmation and settlement across multiple products (Forex Exchange, cash, equity, fixed income, money market and more)
• Cooperating with clients, brokers, custodians, fund accountants, various internal stakeholders and other third parties
• Acting as senior escalation point and subject matter expert for middle office related inquires
• Managing direct risk factors (operational and financial) through claims management, investigation and ownership over remediation strategies
• Playing key part in performance governance through KPI/KRI management, client relationship management (Service Level reviews)
• Participating in new business on-boarding process
• Solutioning third party claims management and liability recommendations for Senior Management

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• Very good English & communication Skills
• Analytical skills & willingness to learn
• Knowledge and understanding of financial products
• Ability to work with client and market driven timeliness
• Flexibility and time management skills
• Research and problem-solving skills