Analyst Performance Management

Company Description

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!
talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

Role Summary

Responsible for conducting deep data analysis for sales, financial, logistical, process, and operational activities. Data analysts will require and develop analysis and reporting capabilities, extracting data from numerous systems and presenting them in a simple and streamlined way. They will support the partners’ data requests, and support the MD and the team in taking data-driven decisions, while monitoring business performance and quality control plans to identify improvements.

What’s On Your Plate?

• Interpreting data, analysing results using statistical techniques 

• Developing and implementing data analyses, data collection systems and other strategies that optimize statistical efficiency and quality 

• Preparing operational and quality reports, identifying insights and proposing recommendations for improvement 

• Interpret data, analyse results using statistical techniques and provide ongoing reports

• Extract database data from different data systems and perform data analytics and other strategies that optimize efficiency and quality 

• Identify, analyse, and interpret trends or patterns in complex data sets 

• Filter and “clean” data by reviewing sales reports, budgets, and KPI’s indicators to optimize performance and maximize financial gain Work with management to prioritize business and information needs Locate and define new process improvement opportunities

• Build and test different forecasting models to calculate impact of business initiatives..

• Create visually-appealing and straight-to-point dashboards and visualizations to measure daily, weekly and monthly performance

What Did We Order?

● BS in Mathematics, Economics, Computer Science, Information Management or Statistics or similar, preferably from a reputable national university. qualified. 

● Minimum of 1 year of direct, with working knowledge of the digital landscape- new products, marketing channels and technology that in pact our marketplace. 

● Working experience as a data analyst or business data analyst 

● Technical expertise regarding data models, database design development, data mining and segmentation techniques

● Basic knowledge of and experience with reporting 

packages (Business Objects, etc), databases and programming. (Tableau Preferred)

● Knowledge of statistics and experience using statistical packages for analyzing datasets in (Excel, Spreadsheet, Python, R., etc). 

● Excellent judgment with the ability to utilize data to establish trigger point priorities and develop a tactic to deploy them. 

● Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. 

● Adept at queries, report writing and presenting findings. 

● Energetic and motivational styles focused by personal influence, clear and concise communication. 

● Creative approach to solutions with the ability to create strong written and verbal arguments in response to creative briefs.