API Technical Writer

The expert behind clear, accurate, and user-friendly developer documentation.

API writers are responsible for most of Coveo's public-facing developer documentation. In other words, they are responsible for reviewing all API and library reference documentation, in addition to writing guides, examples, tutorials, etc. 

The team also maintains the documentation site and automates as much of the documentation generation as possible, which entails a significant amount of coding.

Here is a glimpse at your responsibilities:

• Integrate seamlessly into the agile workflow of project teams, collaborating with developers and product managers to ensure documentation stays in sync with development cycles.
• Gain in-depth understanding of new components and features, providing feedback and suggesting improvements to make these products more effective and easier to use.
• Create generalized, reusable code samples from real-world project code, ensuring they are clean, well-commented, and easy for users to adapt to their own needs.
• Set up scripts and automated deployments to seamlessly generate reference documentation from code annotations whenever a new version of an API or library is released.
• Update and manage the documentation site by pulling, committing, and pushing content and container changes, ensuring the most current version of the documentation is always available and that the documentation experience is world-class.

Here is what will qualify you for the role : 

• Strong technical understanding of APIs and front-end development.
• Strong writing and communication skills.
• Strong experience with documentation tools and automation.

What would make you stand out : 

• Experience generating reference documentation: use scripts to turn code annotations into clear, detailed and user friendly developer docs.
• Familiarity with Ruby, GitHub actions and front-end frameworks such as React and Next.js.

Do you think you can bring this role to life? Send us your application and join the Coveolife! 

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background. We know that applying for a new role is a lot of work and we really appreciate your time.