A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries helping them shape their hybrid cloud and AI journeys. With support from our strategic partners robust IBM technology and Red Hat you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting curiosity fuels success. You’ll be encouraged to challenge the norm explore new ideas and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
In this role you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers) where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Skills Required: Strong experience with Genesys ConneX Framework Genesys SIP Tlib protocol and the Genesys proprietary event model. Proficiency in Python JavaScript and Java Experience with ReactJS/Angular for UI development Knowledge of REST APIs
Providing client support for contact center applications involves addressing client inquiries resolving issues and ensuring client satisfaction. This includes conducting training sessions creating support documentation and offering technical assistan
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