Application Consultant: ServiceNow

Introduction
In this role you’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers) where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe.
You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role you’ll be encouraged to challenge the norm investigate ideas outside of your role and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities

• Working with project teams to advise clients on enterprise-wide data integrations
• Creating ways to better assess analytics better supporting business decision making
• Work as a team member with client personnel and other IBM teams to identify functional requirements and subsequently working with or in some instances leading others in the identification justification and design of the client’s solution.
• Participate in a wide range of design activities from requirements analysis through systems application and/or process design specification and implementation.
• Gain knowledge across multiple platforms processes or architectures

Required Technical and Professional Expertise

• Lead development of ServiceNow Service Mapping
• Lead development of ServiceNow CMDB work products and deliverables.
• Execute unit testing of the features that are build
• Conduct peer-review of fellow developer development outcome.
• Provide technical and situation leadership to fellow developers

Preferred Technical and Professional Expertise

• Support the build of wholistic and fully integrated HR features.
• Develop service catalog work products and deliverables –native virtual agent MS Dynamic translation for languages
• CSA CAD minimum 2 CIS certifications