Application Review Specialist

Overview

Knowledge Services is currently hiring a remote Application Review Specialist for a 5-month+ project. In this role, you will be responsible for reviewing applications of medical related providers and, if necessary, reaching out to the providers for additional information. Once the application is complete and ready for approval, you will turn it over to the customer to approve the issuance of the certification letter. This work is mostly performed via email but may require some phone interaction. Health & Human Services or Social Services experience is required.

Monday - Friday

8 a.m - 5 p.m.

$22.50/hour

Responsibilities

• Utilizing and completing the steps within the process manual to complete the review process, including but not limited to:
  • Review emails and applications
  • Classify emails with appropriate tags and in appropriate folders
  • Update tracking spreadsheets
  • Review and act upon applications
  • Issue the certification letter at the customer's direction and discretion
• Updating the application status in tracking spreadsheet
• Become familiar with the policies utilized in the review process
• Provide timely correspondence with applicants whose applications are under review
• Interfacing and inputting data into a system

Qualifications

• Health & Human Services or Social Services experience is required
• Good written and verbal communication required
• High attention to detail and strong organizational skills required
• Must be professional and have demonstrated strong commitment to exceptional customer service
• Experience with Microsoft Excel and Outlook required
• Ability to identify and analyze problem situations and develop an effective course of action for resolution
• Ability to maintain a high degree of confidentiality
• Ability to effectively manage multiple priorities

All job offers are contingent upon the successful completion of a background and motor vehicle records check.

Knowledge Services, established in 1994 and headquartered in Indianapolis, IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.

Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws. People with disabilities, veterans, and military families are encouraged to apply.