Application Specialist - Hybrid - Minneapolis, MN

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At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Application Specialist - Hybrid - Minneapolis, MN

Job Description

What is the opportunity?

Partners across IT and with assigned business line(s) to assess, research, and analyze business, technical and system needs in order to resolve business systems issues by recommending and owning technology solutions that meet sponsor/stakeholder needs. Will work on large projects/programs with multiple applications with multiple interfaces and/or 3rd parties.

What will you do?

Technical Analysis, Design and Consulting

• Facilitates Requirement gathering with the business and translates the business requirements into technical specifications for the vendor or internal developers.
• Manages detailed design phases for large projects/ programs identifying, tracking and resolving technical issues and ensuring solution meets sponsor needs. These include Alternative investments, Order Entry and Performance Reporting data file creation process.

• Together with the Project Manager, determines best mix of development, interfacing applications, third party vendor solutions to meet business requirements and project objectives.

• Manages all aspects of joint development and assists with vendor negotiations.

• Develops measures and monitors ongoing effectiveness of IT services for assigned business line(s).

• Contributes to successful project completion by identifying risks and developing/recommending mitigation strategies.
• Develops criteria for and participates in the evaluation of 3rd party vendors and software as well as due diligence exercises.
• Provides input and co-ordinates with DBA in creating new and modifying existing database structures using different types of databases and recommending appropriate DB based on required functionality across multiple systems.
• Facilitates Requirement gathering with the business and translates the business requirements into technical specifications for the vendor or internal developers.

System Implementation

• Provides or participates in technical liaison between business the project or support team for project installations.
• Coordinates the packaging, installation directives, and technical validation activities of implementations for the application(s) supported.

Testing & Documentation

• Manages all aspects of testing and verification ensuring all tasks are performed for all interfaces.

• Ensures adequate technical documentation and training.

Planning, Implementation & Support

• Manages all aspects of implementation planning & coordination.
• Develops detailed plans and accurate estimates for the design, build, implement and stabilize phases of the project.
• Performs database/ disaster recovery planning for multiple systems.

Relationships & Communication

• Acts as primary IT liaison with multiple interfacing applications, 3rd party vendors, IT Executive and/or Project Managers.
• Assists with vendor negotiations.

• Develops criteria for and participates in the evaluation of 3rd party vendors and software as well as due diligence exercises.

• Effectively communicates and builds rapport with team members, stakeholders and interface groups using a variety of techniques and collaboration from initiation to close.
• Facilitates complex group meetings (including business partners) for technical design, decision making, problem solving, implementation and strategic planning.
• Prepares and delivers presentations to business and technology partners, senior management and executives, selecting the appropriate approach based on the audience.
• Resolves conflicts/issues and escalates others as appropriate.

Development & Coaching

• Provides direction, expertise, feedback, coaching and development to build the capability of more junior staff.

• Continually enhances skills and builds knowledge in all aspects of the organization, the business and information systems.

What do you need to succeed?

Must-have

• Position requires 10+ years of experience in IS/IT, spread across multiple disciplines of development, project management, business/systems analysis, and vendor management.
• Must display an in-depth knowledge of Portfolio performance reporting and Alternative Investments in the Brokerage industry.
• Experience translating business requirements into clear system/functional requirements.

Nice-to-have

• Experience with implementation of change management best practices.
• Strong communication and facilitation skills, comfortable working with cross functional business and technical teams.
• Demonstrated ability to define, influence and impact the technical direction.
• Experience working with agile methodology
• Experience working in an enterprise environment and Service Oriented Architecture with multiple integration with upstream & downstream systems.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

Job Summary

Address:

Minneapolis, Minnesota, United States of America

City:

USA-MN-MINNEAPOLIS

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

Technology and Operations

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2022-12-01-08:00

Application Deadline:

2023-02-28-08:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.