Application Support IBM TM1 & Cognos

About Wipro:

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

• A PROUD HISTORY OF OVER 75 YEARS
• FY22 REVENUE 10.4 BN USD
• WE'RE PRESENT IN 66 COUNTRIES
• OVER 1,400 ACTIVE GLOBAL CLIENTS

Role: Application Support IBM TM1 & Cognos
Location: Chicago, IL (3 Days onsite in a Week)

Yrs. of experience: 5+ Yrs.

Mode of employment: Full-Time

Job Description:

Team: Enterprise BI & Analytics

Role: Application Support IBM TM1 & Cognos

Area: Cash & Corporate Services Technology

The Enterprise BI & Analytics team is looking for an Application Support team member with solid technical skills to provide Application support for our IBM Cognos & IBM TM1 BI applications. In this position you will interact with business partners as well as other technology teams and use a wide range of tools and technologies to analyze and resolve complex issues.

The role requires good communication skills, a problem-solving focus and attention to detail to provide high quality solutions in a fast-paced environment. The ability to work independently and prioritize deliverables will be key to success.

Responsibilities

• Resolve complex production issues in an expedient manner; independently or in collaboration with others
• Perform root cause analysis and devise, test, and implement solutions
• Collaborate and coordinate work with other team members and teams (Infrastructure, ETL, Data, etc.) to meet deliverables and deadlines
• Identify recurring issues and requests and propose solutions to address them or enhance efficiency
• Identify opportunities for process automation and assist in implementation
• Document procedures so that work can be handed over to Level 1 and 2 Application Support
• Assist in development, testing, and other Enterprise BI & Analytics team activities and projects as needed.

Knowledge/Skills

• Solid IBM Cognos Analytics skills (Framework Manager, Transformer, Data Modeling, Reports, Dashboards, etc.)
• Solid IBM TM1 (Planning Analytics) skillset
• Solid SQL skills (Oracle, ....)
• Experience with or exposure to other BI tools and applications (such as PowerBI) is a plus
• Job scheduling (BMC Control-M)
• Experience with or use of scripting (DOS/batch, PowerShell)
• Experience in incident Management, understanding of ticket workflows and use of escalation. Experience with ServiceNow application.
• Experience with agile delivery tools and methodologies (Azure or other)

Soft skills:

• Excellent communication and writing
• Time management and prioritization
• Problem solving and analytical skills

"Expected annual pay for this role ranges from [$90, 000] to [$100,000]. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options."


Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

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Cognos TM1 - Enterprise Planning