Appointment Coordinator

***WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA!***

Ciocca Dealerships is seeking an Appointment Coordinator to join our service team. If you desire to work in a positive, encouraging environment and start an exciting new career, now is your chance!

This role will be based out of Ford/Lincoln Lawrenceville with the potential to transfer to Subaru of Philadelphia in the near future!

Pay: $16.50/hour, plus bonuses

Hours: Monday-Friday: 8am-5pm

Why choose Ciocca Dealerships?

• Proven career path, promotional opportunities
• 40 dealerships, 25 brands and 9 collision centers throughout PA/NJ (& growing!)
• World class, paid training
• A values-driven culture built on integrity, professionalism, excellence, and teamwork
• Service & parts discounts
• Employee engagement events
• Volunteer and community service opportunities
• 401(k) Retirement Plan (with employer match)
• Employee Referral Bonus Program
• Paid Holidays & Paid Time Off
• Employee Assistance Program
• Medical, Dental, Vision, FSA, HSA plans
• Disability, Life, Accident, Critical Insurance

Responsibilities include but are not limited to:

• Manage inbound service appointment phone calls
• Make outbound appointment calls with dealer provided prospecting list
• Check vehicle service history and look for open recalls
• Advise customers of recommended services
• Establish relationships with customers

Qualifications include but are not limited to:

• Previous experience in a customer service-related fields welcomed, but not required
• An excellent teammate with a collaborative attitude and eagerness to improve
• Listen carefully to customer needs and concerns
• Ability to build rapport with clients
• Extroverted and friendly attitude
• Prompt and courteous demeanor

With 40+ dealerships and growing, there are many opportunities for advancement.

Ciocca Dealerships is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.

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