Apprentice

Job Description:

Process Overview

Global Operations is responsible for integrated operations delivery across multiple lines of businesses of Bank of America across the globe. Prominent businesses supported include Retail Banking and Wealth Management, Corporate and Commercial Banking, and Capital Markets.

Job Description

Associate will report to a Process Supervisor in back-office/middle-office delivery environment.

• Day-to-day processing of simple to complex transactions as per standard operating procedures.
• Deliver on individual targets & contribute towards team KPIs/KRIs metrics.
• Support all additional activities performed in the team which are part of wider initiatives.
• Knowledge of the department's or business unit's functional operations and a working knowledge of bank policies, programs, procedures and financial practices.
• Work effectively in a team & collaborate with all stakeholders.
• Seek to advance knowledge and improve skills leveraging various inhouse domain & process trainings.
• Flexible to work across rotating work shifts aligned to the supported business geographies.

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• Good communication skills - both verbal and written
• Collaborative - Works effectively with others by establishing and maintaining positive working relationships.
• Shows dedication to getting the job done accurately and efficiently.
• MS Office
• Sets high personal work standards.
• Willing to work in a shift environment; adapts well to routine.
• Open to work in Rotational shifts 24x7

• Understanding of Basic Accounting Concepts

• Final year graduates with 60% score in the last semester OR CGPA of 6 on a scale of 10 in the last semester
• No Active Backlogs
• Students should be keen on an operations desk-job and should be open for night shifts
• Students should be willing to join in any locations namely -Mumbai/Hyderabad/Chennai/Gurugram / GIFT City