AR Analyst

About the Company Home Franchise Concepts is one of the largest franchising systems in the home improvement goods and services space. The Company’s brands: Budget Blinds, The Tailored Closet, PremierGarage, AdvantaClean, Kitchen Tune-Up, Bath Tune-Up, Two Maids, Aussie Pet Mobile, Lightspeed Restoration and Concrete Craft are consistently rated at the top of their categories and supported by more than 2,500 franchise territories. Home Franchise Concepts is a subsidiary of JM Family Enterprises, a family-owned, professionally managed diversified automotive company. A few of the Company’s many accolades and awards include: • Entrepreneur’s Franchise 500 • Entrepreneur’s Franchise 500 Best in Category • Entrepreneur’s Top Low-Cost Franchise • Entrepreneur’s Top New & Emerging Franchises • Entrepreneur’s Top Home-based Franchises • Entrepreneur’s Top 100 Global Franchises Summary The Accounts Receivable (AR) Analyst manages the complete receivables lifecycle for assigned brands. This position reviews, analyzes, and strategically resolves AR activities to support franchise operations and financial reporting. The role requires independent judgment and discretion to evaluate trends, ensure accurate billing, and optimize collection efforts. The Analyst will collaborate with senior leaders to improve AR processes and implement the best practices that impact financial performance and compliance. Supervisory Responsibilities: This position has no Supervisory responsibilities Essential Job Functions: • Own the end-to-end AR process for assigned brands, including royalty billing, payment application, collections, and reconciliation. • Analyze franchise fee data, reporting trends, and discrepancies to ensure billing accuracy and recommend corrective actions. • Collaborate cross-functionally with Finance, Legal, and Franchise Operations to resolve complex receivables issues, enforce policy compliance, and support strategic initiatives. • Independently identify opportunities for process improvements and make recommendations to the AR Supervisor and Controller. • Prepare monthly AR aging reports with insights and action plans for leadership review; lead discussions on delinquent accounts and forecast potential write-offs. • Manage ACH and credit card transactions, ensuring systems are secure and aligned with company policy. • Maintain accurate and up-to-date records in NetSuite, ensuring compliance with internal controls and audit requirements. • Support the development of internal AR policies and documentation of procedures. • As needed, lead or contribute to special projects involving automation, process mapping, or data cleaning. • Partner with the AR Manager to develop training and onboarding resources for new team members or system enhancements. • Perform reconciliations and analyze billing data to ensure accuracy. • Drive collaboration with departments to resolve AR issues and improve processes. • Provide data-driven insights and report to leadership. • Ensure compliance with financial controls, audit standards, and policy guidelines. • Contribute to AR policy documentation and system/process optimization initiatives. • Other duties as assigned. Required Skills/ Abilities: • Financial Analysis & Problem Solving • Initiative & Decision-Making • Cross-Functional Communication • Attention to Detail • Process Improvement Orientation • Time Management & Prioritization Education and Experience Requirements: • Bachelor’s degree in accounting, finance, or a related field preferred; equivalent experience considered. • Minimum 3–5 years of progressive experience in accounts receivable or financial operations. • Proven ability to analyze data, identify trends, and make recommendations. • Strong interpersonal and communication skills. • Experience with NetSuite or similar ERP systems; Authorize.net experience is a plus. • Advanced Excel skills (pivot tables, formulas, VLOOKUP, etc.). • High level of independence, accountability, and judgment in day-to-day work. Physical Workplace Requirements • Light-duty work environment – primarily office-based with minimal physical exertion. • Ability to sit for extended periods while working on a computer. • Occasional standing or walking for presentations or facilitation. • Ability to lift and carry up to 25 lbs occasionally. • Hybrid model – Work from the office on Tues/Wed/Thurs and from home on Mon/Fri. • Reasonable accommodation will be made to enable individuals with disabilities to perform essential functions. This job description is intended to describe the basic, critical elements of the job. It should not be construed as an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. This job description does not constitute a contract of employment. It may be modified or amended at any time at the employer’s discretion. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOME FRANCHISE CONCEPTS IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER Home Franchise Concepts is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law. DISABILITY ACCOMMODATIONS If you have a disability and require a reasonable accommodation to complete the job application process, please contact HFC's Talent Acquisition department [email protected] assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance. #HFCGO25 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.