Job Description
The occupant of this job is expected to assist Brownstone Private Security in achieving its vision and mission of customer satisfaction. A commitment to excellence, service, and a willingness to assist as needed are expectations for all employees.
Job Title:Assistant Security Manager for Multi Retail Establishment
Classification:Exempt
Pay rate:Salary ($60,000 yr)
Reports to:As determined by Brownstone Private Security based on the post.
Position Summary:This position is responsible for all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions and following all internal procedures.
Essential Duties and Responsibilities:
· Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
· Demonstration of strong customer service orientation required, with ability to effectively resolve client issues in a professional and service-focused manner and to de-escalate situations before they become hostile or unpleasant required.
· Ability to write effective and concise reports in neat, legible handwriting is required. Working knowledge of Microsoft Office software and email. Professional, articulate and able to use good independent judgment and discretion. Ability to train and coach others, and to effectively enforce post orders, security standards and company policies equitably and consistently.
· Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required; must be available to work outside normal shift schedule on an as-needed basis, and must be accessible by phone 24/7 for emergency response.
Motor Skills/Flexibility:
The On Site Account Manager position requires the employee to have and maintain the physical and mental ability needed to:
· See, read and understand policy and procedure manuals, reports, and other written materials.
· See, read and recognize obstacles in a variety of normal and/or emergency environments. Have vision that is correctable.
· Hear spoken or recorded information.
· Determine or estimate the point of origin of noise and recognize/relate sound to situations based on repetition or tone of voice within the normal range of human hearing.
· Speak in a clear, concise and understandable manner in order to train officers on assigned duties and procedures.
Requirements:
The On Site Account Manager position has the following requirements:
· 24 years of age
· Proficient in computer and smart phone usage
· Documents that establish identity
· Documents that establish authorization to work in the U.S
· Associates Degree or higher
· 3 Years Security or Related Experience
· 1 Year Scheduling Experience with a minimum of 336 weekly hours
· 2 years of progressively responsible supervisory experience in the security industry.
· Good driving Record that meets the requirements as set by the GSG Driver Authorization Policy.
· Proficient in Microsoft Office including Word, Excel and Power Point.
· Meet all requirements as required in the GSG Driver Authorization Policy.
Special Requirement:
· Maintain valid registration as a security guard throughout employment.
· Maintain valid driver license in good standing and continue to meet all requirements of the GSG Driver Authorization Policy.
Preferred Education and Experience:
· Associate’s Degree or higher
· 3 years security or related experience
· Knowledge of security operations and procedures
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
Ability to Commute:
• Glendale, AZ 85308 (Required)
Ability to Relocate:
• Glendale, AZ 85308: Relocate before starting work (Required)
Work Location: In person