Assoc Manager, Site Payments

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

At Thermo Fisher Scientific, our Finance teams are important to our business and functional teams to make educated decisions that drive our Mission and make us a stable and trusted industry leader. From Financial Planning & Analysis, Tax, Treasury, Financial Reporting, Audit, Investor Relations, Strategy & Corporate Development to Accounting, our Finance functions have a diverse and global presence, providing significant opportunities to develop outstanding career experiences and perspectives. Ranked #95 on the 2021 Fortune 500 list and with revenues of more than $40 billion, you'll discover opportunities to grow a rewarding career as part of the world leader serving science.

Location/Division Specific Information

Our dedicated teams combine and deliver centralized support and solutions for the clinical trials, collaborating to improve processes, cycle, and flexibility. We partner with our sites, businesses, and colleagues around the world to decrease startup timelines and go above and beyond.

Discover Impactful Work:

Manages staff and leads functional site payment teams. Responsible for ensuring that all project deliverables meet the customer's expectations and the contracted deliverables. Oversees project delivery and manages raised actions to resolution. Assists in developing departmental procedures and documents. Assists in identifying performance trends, developing improvement, and leading risks.

A day in the Life:

• Leads staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations. Reviews and approves time records, expense reports, requests for leave, and overtime (if applicable). Provides leadership and guidance to departmental employees.
• Supervises project delivery, ensuring that individual project targets are met, and services are provided according to the highest quality standards, policies, and procedures.
• Ensures best in class delivery of payments to investigators.
• Assist in developing policies, procedures, and training materials.
• Assists senior managers in analysis of reports, metrics and escalation trends and developing and implementing improvements.
• Support senior managers or may participate in work streams as the subject matter expert.
• Presents at project review meetings and manages escalated actions to resolution.
• Provides effective risk management for assigned studies to maintain high customer satisfaction, contain costs and handle timelines.
• As needed, provides QC and approval of site payments, site set-up, budget entries, milestones, contracted payees, reimbursements, site reconciliations and payment issue resolution.

Keys to Success:

Education

• Bachelor's degree or equivalent and relevant formal academic qualification.

Experience

• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 5 years).
• 1+ year of leadership responsibility.

Knowledge, Skills, Abilities

• Demonstrated evidence of effective mentoring/leadership, supervisory ability including excellent interpersonal and conflict resolution skills
• Thorough understanding of relevant ICH Good Clinical Practices, country regulatory and/or applicable tax regulations, etc. for all nonclinical/clinical aspects of project implementation, execution, and closeout
• Solid organizational and negotiation skills
• Strong attention to detail
• Must be able to work independently.
• Shown ability to handle multiple timeline critical tasks efficiently and effectively.
• Flexible and able to reprioritize workload to meet changing project needs.
• Excellent digital literacy, proficient in MS Word and Excel, preferred experience using CTMS, EDC, or financial systems.
• Effective interpersonal skills, which includes English language (oral, written)
• Good understanding of budgets, projects, and metrics
• Thorough ability to extract pertinent information from study documentation such as protocol, Contracts, budgets, etc. and perform applicable data entry of said documents.
• Capable of effectively analyzing project specific data/systems to ensure accuracy and efficiency.
• Excellent teammate with team building skills.
• Good cultural awareness and adapt to audience as appropriate.

Management Role

• Directly supervises individual contributors, administrative support and/or entry- level professionals.