Associate Account Executive

ABOUT US
tms unites technology, marketing, and sourcing to drive transformational change for the world's leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions - from inspiration and innovation to category management and delivery.
Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald's, T-Mobile, O2, Starbucks, and adidas.
Most importantly, we're a place where you can achieve great things, and be recognized as the best.
WHAT MATTERS THE MOST
Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.
tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.
WHY WE THINK YOU WILL LOVE THIS ROLE
The Associate Account Executive will sit within our retail experience team focusing on our content management systems (CMS) and retail planning work.
This role will support the delivery of client programs, owning and supporting multiple tasks to ensure successful client relationships and day-to-day program execution. As an AAE, you will be exposed to and build skills relative to core areas of our operations: account, product, and content management. Working cross-functionally, you will serve as a liaison connecting Product Management, Creative, Content Operations, Data Management and Account to ensure client's needs are met at a high level of execution, on time and on budget.
WHAT YOU WILL BRING TO THE ORGANIZATION

• Plans, analyzes, and evaluates information and agency output relevant to client needs, which may include:
  • Collaborating with the Account Executive and Account Director in preparation of recommendations, strategies, and actions for the client programs
  • Reviewing and analyzing material relative to client needs: detail, requirements, timelines
• Coordinates and manages activities necessary to meet assigned client project needs, including:
  • Maintaining communications with appropriate agency and client personnel to ensure that assigned work is handled in a positive, timely, and effective manner
  • Helping to manage timelines noting details, ensuring accuracy and flagging issues of delivery for resolution
  • Assisting in developing conference reports, job changes and status reports
  • Processing vendor invoices to ensure payment
  • Developing and maintains working knowledge of client's business, industry, category and marketing research
  • Working collaboratively and professionally across tms department teams to foster good working relationships
  • Communicating information and facilitating the information flow to ensure effective and efficient delivery of deliverables

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

• 1-2 years relevant experience in Project Management and/or Account Management, including past internship experience; agency experience nice-to-have
• Naturally curious. We pride ourselves in bringing innovative solutions to our clients and it starts with you!
• Digitally savvy and curious about new technology platforms and tools
• Strong interpersonal skills, able to build and maintain trusted relationships, person to person, with various levels
• Excellent digital literacy and computer skills, especially with MS Office software (Word, Excel, PowerPoint, Outlook)
• Excellent attention to detail with strong organizational, time and project management skills
• Stellar oral and written communication skills, able to present complex ideas clearly
• Resourceful and a proactive, a self-starter

And we'd love you to...

• Be passionate about crafting processes and optimizations
• Enjoy solving complex problems
• Be a self-starter, and someone who is proactive and motivated to jump into the work right away

Any of the following would be a plus

• Familiarity with project/task management tools such as Jira and Airtable
• Experience with digital content assets & web-based content management systems

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Nearest Major Market: Chicago