Associate Analyst, Settlement Operations

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Associate Analyst, Settlement Operations

Overview
As part of the Center of Excellence within the Global Treasury Department, you will provide the necessary day-to-day operational support to the teams performing the treasury, settlement and reconciliation activities, including timely and accurate processing of receivables and payables. You will get the opportunity to work closely with internal and external stakeholders. You will also have opportunity to identify and propose resolution of process gaps, escalate complex settlement issues and drive efficiencies. This role will be supporting all global customers but will be working closely with NAM/LAC clients.

Role
• Cooperating with team to execute daily/weekly/monthly treasury, settlement, and reconciliation activities
• Develop and maintain understanding of global settlement processes
• Participate in the training of treasury, settlement, and reconciliation activities to meet cross training and BCP requirements
• Assist with the successful onboarding of new customers and processes into the team where required
• Ensure processes are executed within internal and external standards
• Assist with the identification and implementation of process improvements to increase operational efficiencies where required
• Develop and maintain effective working relationships with internal and external customers
• Act as point of escalation for internal and external settlement and reconciliation queries.
• Develop and maintain thorough understanding of Mastercard systems

All About You
• Bachelor degree in Finance, Business, or Management Information Systems or equivalent combination of training and experience
• Demonstrated knowledge in settlement and reconciliation principles
• Experience responding to routine and complex inquiries in a complete and timely manner
• Knowledge of accounting principles, treasury operations and the payment operations industry
• Effective English verbal and written communication skills
• Strong team player
• Willing to learn and work in a flexible fast paced environment
• Experience with Microsoft Suite, at least intermediate Excel knowledge
• Excellent communication and interpersonal skills, with the ability to establish, develop and maintain effective working relationships with internal and external customers
• Solid analytical skills
• Ability to manage multiple tasks and work effectively with cross-functional partners
• Exposure to electronic banking systems and knowledge of the card payments industry are a plus
• Flexibility to work all global banking days including as needed weekend availability

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.