Associate Experience Design Engineer

ADP is hiring an Associate Experience Design Engineer

• Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?
• Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?

Well, this may be the role for you. Ready to design what's next?
As an Associate Experience Design Engineer, you will play a key role in partnering with key stakeholders in defining opportunities to improve existing (and develop new) tools and processes used internally by ADP associates. Design Engineers are expected to be User Experience-oriented, have knowledge in Business Process Improvement methodologies (SIPOC, Lean, Six Sigma, continuous improvements (kaizen)...), how to interview users and map existing process, define ambitious targets, animate groups of engineers to design solutions, ensure project management to deliver the expected output, report to stakeholders, and measure the results.
In this role you will, meet with internal stakeholders: managers, associates within ADP's organization; Organize Interviews, process mapping workshops; Define the target and vision of the ideal User Experience and processes; Facilitate workshops with groups of associates consisting of a mix of business stakeholders, participants of the process, engineers to design improved solutions; Design new creative solutions, prototype them; Manage projects to deliver short term value & initiate long term projects; Report on progress, risks, achievements; Prepare change management & communication; Measure alignment of outputs compared to initial expectation.
To thrive in this role, you must have experience with Business Process Improvements (BPI) methodologies: SIPOC, Lean, Six Sigma, or similar. As part of our team, you'll find exciting challenges, get opportunities to grow your career, and develop solid friendships as we design what's next for ADP and the industry.
Like what you see? Apply now!
Learn more about ADP at tech.adp.com/careers
A little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about ADP's commitment on our YouTube channel: http://adp.careers/DEI_Videos
WHAT YOU'LL DO:
Here's what you can expect on a typical day:

• You'll start each day with a scrum, working with a team to understand responsibilities, identify issues, and communicate coding priorities.
• You're the point of contact for the project. You'll share information with your teammates, mark milestones, and provide metrics and status updates to product owners and project sponsors.
• As a project manager, you are very organized, and you keep everyone on task. Is a meeting going off-topic? You'll pull the team back to the agenda. Scope creeping? You'll stay on top of the schedule, remove barriers, identify dependencies, and mitigate risks.
• Variety of tasks. There is no typical day. You could coach a teammate, deliver a status update to executives in other departments, or make sure we have deployed our resources in the best possible way. You will manage many competing priorities, so a fast pace should not scare you. You pride yourself on having flexibility and agility and can change directions without a second thought.
• Servant Leadership. Your job is to help everyone else work better. What tasks or issues can you handle so your development team can keep working? What barriers can you remove?
• You have 8-12 years of experience in relevant skills gained and developed in the same or similar role.

TO SUCCEED IN THIS ROLE:

• You'll have a Bachelor's degree OR equivalent
• Required the following core skill sets: - Business Process Improvements (BPI) methodologies and experience: SIPOC, Lean, Six Sigma, or similar
• User interviews & Process Mapping experience
• Creativity & Problem Solving - All candidates must demonstrate a strong ability for problem solving.
• Project Management - All candidates must have a working knowledge of basic project management and task tracking skills.
• Collaboration & group animation - the candidate must demonstrate a strong ability to animate groups of users.
• Communications - the role will include success storytelling and communication to leadership teams
• Passion for problem solving, where technology and process interact
• Broad Technical Knowledge - A broad understanding of various areas of technology outside of their subject matter focus area. The role should include easy to achieve technical deliverables (web page mockup, system configuration, content creation)
• UX/UI design: knowledge of end-to-end solution design

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
• Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
• Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
• Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
• Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

What are you waiting for? Apply today!
Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY
(ADA version: https://youtu.be/IQjUCA8SOoA )
Explore our COVID-19 page https://tech.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.