Associate Manager, Business Process Implementation Lead, RAQA (REMOTE)

Why join Stryker?

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Who we want:

• Detail-oriented process improvers. Critical thinkers who naturally see opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate.
• Strategic thinkers. People who enjoy analyzing data or trends for planning, forecasting, advising, budgeting, reporting, or sales opportunities.
• Dedicated achievers. People who thrive in a fast-paced environment and are driven to complete projects that meet regulations and expectations.

What you will do:

As our Associate Manager BPIL RAQA (Regulatory/Quality), you will drive implementation of "to-be" Commercial Template processes within the Accelerate ecosystem in partnership with program process owners and business deployment teams in our divisions, functions, and geographies. You will be responsible for the achievement of program goals, objectives, and deliverables through execution of deployment activities including testing, training, data conversion, cut over and hyper care. Additionally, you will work with business deployment teams to achieve process harmonization and organizational change management.

• Responsible for the timely completion of project activities within their process area, focused primarily on release delivery, including process harmonization, testing, training, data conversion, cutover, and hyper-care
• Understand their business process in scope of the end-to-end (E2E) and collaborates with other BPILs, BPOs and E2E leads to drive E2E solution adoption.
• Drive adoption of to-be business processes to align with ERP and ecosystem capabilities and gain alignment with the Stryker divisions, functions, and geographies
• Facilitate rapid decisions impacting solution development, defect resolution, and deployment activities
• Coordinate involvement of Stryker business process experts (BPEs) and Subject Matter Experts (SME's) in key project activities and work with them to understand the end to end business process steps and data flows in support of successful implementation and adoption by their business
• Support onboarding of local data readiness network resources for data objects in their process area. Ensure they understand how data enables design in their process area and ensure completeness and accuracy of enterprise master data. Support local data resources during data load processes to ensure they are updated on data design.
• Works closely with process owners (BPOs/ISPOs) and provides input into the configuration of the system
• Work with BPEs and business analytics (BA) to refine the release specific analytics requirements and prioritization.
• Work with testing team to turn business scenarios and requirements into test scenarios and expected outcomes
• Participate in scoping activities for UAT and DITL; help to prep scenarios and data as needed for successful outcomes. Observe testing for process areas and provide feedback on meeting intent of design.
• Ensure solution stays within scope of design lock documentation (BPM, BPD, FDS)
• Support system integration testing (SIT) activities for process areas.
• Support the creation and delivery of training and procedure content
• Support business enablement team and deployment teams with role mapping activities
• Conduct Train the trainer (TTT), support instructor led training (ILT) and day-in-the-life (DITL)
• Provide cutover input to cutover captain
• Provide business process support during cutover and hyper-care
• Collaborates closely with relevant Sustain team partners to ensure adequate hand over of deployed processes at the end of Hypercare

What you need:

• BS, BA or equivalent required, however in lieu of a degree, an additional 6 years of work experience will be considered.
• Minimum 6+ years of industry experience across multiple process areas and 3+ years of sub-process experience.
• Ability to travel up to 30% of the time is needed for this position.
• Prior ownership of a process of people is needed for this role.
• Broad experience across related processes areas to consider upstream and downstream impacts and implications
• Previous experience in RAQA functional roles would be an advantage.
• Prior experience on an ERP, major business-system, or large-scale transformational projects or programs preferred
• 'Player-manager' type resource that can manage resources, track status as well as complete deliverables.
• Leader that collaborates effectively across functions has strong influence skills, process orientation, and is able to build consensus and drive change.
• Exhibits acute business acumen and understanding of organizational issues and challenges
• Ability to think strategically while operating tactically to implement a Global Template solution.
• Strong Microsoft Office skillsets
• Strong data analysis and problem solving skills
• $98,000 - $210,100 salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

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About Stryker

Our benefits:

• 12 paid holidays annually
• Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
• Financial benefits include Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

For a more detailed overview of our benefits or time off, please follow this link to learn more: US Stryker employee benefits

About Stryker
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at stryker.com.

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Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.