Associate Principal, Site Reliability Engineering

What You'll Do

Support the availability and performance of the next generation of OCC’s Cloud Platform. Enhance system reliability and developer productivity through automation. Provide guidance to development teams in the areas of cloud technologies, application profiling and monitoring, logging, metrics collection and analysis.

Primary Duties and Responsibilities

• Collaborate with development, operations and infrastructure teams to ensure availability of services, and to work through implementation issues.
• Develop automation for incident response and to prevent problem recurrence
• Create and enhance runbooks to respond to service outages or degradations
• Assess the production readiness of services
• Define and track operational metrics for production performance, reliability, scalability and availability
• Architect, develop and maintain shared services and tools to improve reliability and reduce toil across the organization
• Contribute to the team’s continuous improvement through research, retrospectives, discussion groups and code reviews
• Provide leadership within the team by guiding and mentoring junior members, and preparing stories for the sprint backlog

Supervisory Responsibilities

• None

Qualifications

• Experience with maintaining and troubleshooting large-scale distributed systems
• Experience with Agile / Scrum methodology
• Able to succeed in fast-paced environment with frequent changes
• Comfortable communicating with both technical and non-technical audiences
• Strong documentation skills
• Analytical problem-solving approach
• Self-starter – takes the initiative to research, learn and deliver. Anticipates the play.
• Team player – humble, collaborative, and focused on making sure the entire team succeeds

Technical Skills

• Experience managing infrastructure in public cloud environments like AWS (preferred), Azure or GCP.
• Experience providing visibility using monitoring and alerting tools like Splunk, SignalFx, AppDynamics, Datadog, ELK, Prometheus or Grafana.
• Experience with container orchestration systems like Kubernetes, Mesos, Docker Swarm or Rancher.
• Experience with infrastructure as code and configuration management tools like Terraform, Ansible, Puppet or Chef.
• Programming/scripting experience in languages like Java, Bash, Python or Go.
• Experience with distributed messaging systems like Kafka, RabbitMQ, or ActiveMQ.
• Experience with using Continuous Integration and Continuous Delivery (CI/CD) tools like Jenkins, Travis, Harness, Spinnaker, Appveyor, CodeBuild or CodePipeline.

Education and/or Experience

• Bachelor’s or Master’s Degrees in Computer Science, Information Systems or other related field. Or equivalent work experience.
• Minimum of 5-8 years of experience in Site Reliability Engineering / DevOps

Certificates or Licenses

• None

Who We Are

The Options Clearing Corporation (OCC) is the world's largest equity derivatives clearing organization. Founded in 1973, OCC is dedicated to promoting stability and market integrity by delivering clearing and settlement services for options, futures and securities lending transactions. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System. OCC has more than 100 clearing members and provides central counterparty (CCP) clearing and settlement services to 19 exchanges and trading platforms. More information about OCC is available at www.theocc.com.

What We Offer

A highly collaborative and supportive environment developed to encourage work-life balance and employee wellness. Some of these components include:

A hybrid work environment, up to 2 days per week of remote work

Tuition Reimbursement to support your continued education

Student Loan Repayment Assistance

Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely

Generous PTO and Parental leave

Competitive health benefits including medical, dental and vision

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