Associate Program Manager

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

Job Summary:
1. This job assists in maintaining an effective and comprehensive system-wide compliance and privacy program, including auditing, monitoring, investigations, education, regulatory compliance, privacy, and reporting.
2. This job leads strategic projects leveraging project management, change management, and process improvement core capabilities; manages individual projects through entire project lifecycle with accountability for project progress and success; assumes responsibility for developing communications strategy with responsibility for active communication with key stakeholders and the department; and serves as instructor and coach for organizational leaders through departmental training programs.
3. Performs compliance related research, conducts and documents interviews, completes action items associated with project plans.
4. Analyzes issues and presents oral and written conclusions to department and organization management.
5. Serves as resource to company employees and management in applying and improving compliance policies, procedures and processes.

Education

Required - Bachelor's degree in engineering, business administration, finance, public health, health care administration or related field.

Preferred - Master's degree in engineering, business administration, finance, public health, health care administration or related field.

Work Experience
Required - 5 years of experience in relevant field such as healthcare operations, finance, industrial engineering, and/or organizational development including 1 year project management / change management / process improvement / healthcare experience;

OR

3 years relevant experience with a master's degree

Certifications

Preferred - Certified Associate in Project Management (CAPM) certification or equivalent (Lean Six Sigma Green Belt and/or Black Belt or Master Change Agent).

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally.
• Strong interpersonal and team building skills and ability to interact with individuals of diverse cultural backgrounds, of all ages, and at all levels within and outside the organization in a positive, effective manner.
• Strong organizational and prioritization skills and ability to regularly perform work under minimal supervision.
• Ability to gather information, understand problems and seek out cause-and-effect relationships that identify underlying issues or problems.
• Ability to read and comprehend complex documents.
• Ability to exercise integrity and unprejudiced and unbiased judgment on behalf of the organization.
• Ability to travel regionally to various sites.
• Excellent judgment, organization skills, group facilitation skills, decision making, and delegating skills.
• Ability to be self-directed, work independently, set project priorities, and influence stakeholders at all levels of the organization.
• Ability to demonstrate a strong sense of personal accountability for work.

Job Duties

• Assists in maintaining an effective compliance program by ensuring that all performance, documentation, follow-up and organization is conducted in accordance with department standards.
• Communicates with key stakeholders about projects to resolve issues and achieve desired corrective action.
• Actively leads project efforts through entire project life cycle including initiating, planning, executing, monitoring, controlling, and closing.
• Conducts coaching/consulting engagements leveraging project management, change management, and process improvement core capabilities.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to move about freely throughout the hospital or campus;.

Must be able to transport equipment/flip charts.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent has no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Individuals who reside in and will work from the state of Colorado are not eligible for remote work position.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

EEO is the Law links in English, Spanish, Chinese, and Arabic.

Affirmative Action Policy Statement