Associate Solutions Architect

Associate Solutions Architect

HubSpot is on a mission to become the #1 Smart CRM for scaling companies. As our platform and the AI landscape rapidly evolve we are seeking a forward-thinking Associate Solutions Architect to guide our customers through technology transformation. This role is pivotal in ensuring our customers unlock the full potential of HubSpot's unified platform to solve their foundational challenges and achieve their goals.

Come join one of the most innovative teams at HubSpot. You will act as a technical advisor building foundational product expertise with sharp business acumen. You will not just solve for today’s problems; you will help architect tomorrow's solutions by supporting the development of technical roadmaps that drive platform adoption and tangible business value.

In this role you'll get to:

• Serve as a foundational technical advisor translating routine business needs into implementable solutions on the HubSpot platform with guidance on complex cases.

• Advise on solution design and identify clear opportunities to integrate systems driving platform adoption across the customer lifecycle.

• Support the development of technical roadmaps for customers ensuring alignment with known solutions and best practices.

• Lead discovery and solution design for routine single-multi hub engagements guiding customers and partners on standard practices for leveraging core CRM features and the HubSpot ecosystem.

• Act as a supporting technical resource on customer and partner-led projects addressing straightforward product use cases and learning to mitigate technical risks.

• Champion foundational innovation by learning about emerging technologies and AI advancements and assisting in the identification of opportunities to enhance HubSpot solutions.

• Assist in the application of AI-powered tools to create simple proof-of-concept automations demonstrating the potential of HubSpot's AI products.

• Collaborate with internal Product and Engineering teams by providing basic task-level feedback from the field to influence future platform enhancements.

We are looking for people who:

• Experience: 1-2 years in technical consulting technical services or a similar foundational role within enterprise SaaS.

• Technical Problem Solving and Solutioning: Ability to analyze problems and apply learned knowledge to routine technical solutions.

  • Familiarity with system concepts APIs and architectural design for basic solutions.

  • Ability to learn and assist in creating simple AI-based solutions through orchestration and automation.

• Business Acumen & Value Realization: Learning to connect technology features to basic business outcomes.

  • Ability to assist in articulating the value of technical solutions and advising customers on achieving foundational goals.

• Holistic Systems Thinking: Growing understanding of how foundational systems and processes interconnect.

  • Talent for executing small-scale architectural plans that address narrow business processes.

• Executive Communication & Influence: Clear communication skills focusing on articulating technical details accurately to stakeholders.

• Innovation & Leadership: Openness to new ideas and experimenting with leveraging AI and emerging technologies.

We have several roles open at different levels within this team. During the process if we believe your experience may align more closely with another level we’ll discuss this with you and outline potential next steps.