Audit Analyst

Pinnacol Assurance does just one thing, and does it better than anyone: provide caring workers’ compensation protection to Colorado employers and employees. Although employers are required by law to provide Worker’s Comp insurance, we believe our service is making a meaningful impact in worker’s lives across Colorado in their moments of need.

We have big hearts and love big ideas. We’ve been around for over 100 years, but don’t let that fool you. Pinnacol is committed to taking care of Colorado employers and workers in the most innovative of ways! We celebrate continuous improvement, new ideas, compassion, teamwork, integrity and excellence.
With our number one priority to keep everyone safe, along with the heart of Pinnacol’s “culture of caring” to do what is right and not what is easy, we’re currently having our team members work from home. During remote work, we’re still making time for fun! We host virtual painting classes, virtual yoga and Zumba classes, and virtual happy hours!

What you’ll do:

Analyze and process voluntary audit reports submitted by policyholders, as well as review payroll records and other documentation to ensure appropriate workers’ compensation classifications and accurate payroll distribution among varied job exposures.

What you can expect:

•Utilize the NCCI Manual, principles of workers’ compensation and thorough knowledge of the Workers’ Compensation Act to analyze and complete voluntary audits to ensure audits are completed in an accurate and comprehensive manner
• Adhere to Company’s established best practices for the processing of voluntary audits, to ensure a consistent, positive, preeminent customer service experience for all policyholders
• Educate policyholders on Company policies and applicable rules, regulations and laws to ensure their understanding of the workers’ compensation system and the services Company provides
• Maintain established departmental quota of completed audits in a high-volume, high-production environment
• Verify policyholders business operations, legal status, job classifications and payroll distribution among work exposures by completing a comprehensive review of policyholder records and owner interviews
• Collaborate with internal Company stakeholders, including underwriters, to ensure payroll and all other policy information is accurately reflected on both the audited and future policy periods
• Respond to customer phone calls and emails within established departmental guidelines
• Assist with the training, coaching and mentoring of new auditors
• Assist walk-in customers when needed
• Perform other duties as assigned

What you’ll bring to the table:

• Bachelor’s Degree strongly preferred. Relevant work experience (similar kind of work at a similar level of work as described in the essential duties) may be substituted for the degree. Completion of a degree is encouraged and supported.
• Minimum of one year of auditing, underwriting, or accounting/bookkeeping experience strongly preferred.
• Strong computer skills required.
• Customer Service: ability to provide an exceptional, caring experience through various communication channels
• Math skills: ability to perform basic math concepts

• Our benefits go beyond the basics. You’ll get to choose from diverse benefit offerings for medical, dental and vision.
• We care about each other. We enjoy a positive, collaborative work environment. We are hard workers and high performers.
• Take a day (or 20!) off. Enjoy 20 paid days off your first full year plus 9 paid holidays.
• Take care of yourself. Sign up for unique wellness programs, including on-site, company-paid fitness facilities and classes
• Get your learning on. We promote a learning culture to help you master your current job and cultivate the skills of the future through a variety of on-site, online, and off-site professional development opportunities.
• Give back and get paid. Through our employee volunteer program, Pinnacol in Action, employees receive paid time off to volunteer with Colorado nonprofits.
• Share in our success. You’ll have the opportunity to earn a quarterly incentive, up to 12 percent of your annual base salary, when your team exceeds their goals and objectives.

When we find the right person, we try to put our best foot forward with an offer that excites you. We consider what you’d like to be paid, the skills and experience you bring, what similar jobs pay in the Denver area and make sure there’s equal pay for equal work among those you’ll be working with. The compensation amount for this role is targeted at $25.50-$27.00/hr. Final offer amounts are determined by multiple factors including your experience and expertise and may vary from the amounts listed above.

Want to love your work? Apply today!