B2B Energy Solutions Associate

Our company has a proven track record of providing unparalleled service to our energy clients. Right now, we’re looking for a highly motivated and people-focused B2B Energy Solutions Associate to be the champion of our clients’ brands and the hero for our customers. At Philadelphia 5G, we're not just a sales agency; we're architects of brand recognition. We have built a reputation for helping clients across diverse industries become household names. Our success has fueled our growth, taking us from our start in Boston to new markets in Denver, New Jersey, and now right here in Philadelphia. B2B Energy Solutions Associate Responsibilities: • Act as the main point of contact for B2B customers, providing expert guidance and support regarding our clients’ energy services and products. • Proactively engage with customers to understand their needs, providing clear, compelling answers that build trust and drive conversions. • Skillfully navigate customer inquiries, resolve issues, and ensure a seamless experience that leads to appointments and positive outcomes. • Educate potential and existing customers about the value and benefits of our clean energy partners' services. • Capture and record customer feedback to help improve our service and product offerings. • Collaborate closely with internal teams to ensure a unified customer experience. • Act as a problem-solver, anticipating customer needs and providing proactive solutions. • Work towards and exceed individual and team performance metrics. Qualities of the B2B Energy Solutions Associate: • A natural ability to connect with and assist a diverse range of customers. • Proven experience in a customer-facing role. • Excellent interpersonal communication skills and a friendly, empathetic demeanor. • Exceptional problem-solving abilities and a calm, professional approach. • The drive and motivation to succeed in a commission-based environment. • Strong organizational skills and the ability to manage multiple tasks effectively. • A positive, can-do attitude with a passion for delivering exceptional service. This is a commission-based/performance-driven role, where your efforts to delight and assist customers translate directly into your earning potential. If you have a passion for people, a knack for solving problems, and a desire to make a real impact, we want you on our team! Job Type: Full-time Pay: $48,000.00 - $58,000.20 per year Benefits: • Opportunities for advancement • Paid training • Professional development assistance Work Location: In person