Background Investigation Specialist _ Contract _ Onsite

Kaeppel Consulting is seeking an Background Investigation Specialist to work for one of clients in the insurance industry. This is a contracting role for a minimum of 12 months, an onsite position in Erie, PA. 
Position Summary:
Under moderate supervision, performs a wide variety of clerical and research tasks in support of the special investigations section. Additionally supports Agency and Human Resources by gathering, processing, and evaluating background information on prospective client's Agents and Employees to assist in the recruitment of qualified individuals.
Duties and Responsibilities:

• Within a limited scope of authority, responds to requests for investigative information from various internal customers in human resources, agency, claims and underwriting.
• Searches specified public and protected data repositories to provide information.
• Assists customers in interpreting information received.
• Conducts telephone interviews with identified & developed personal and business references to gather information on perspective agents.
• Documents information for inclusion in Agent Background Checkreports.
• Develops and applies a working knowledge of applicable Federal and state privacy laws as well as section retention policies.
• Reviews requests to ensure compliance.