Bespoke Designer/ Fine Jewelry Sales

Frank Darling is an online female-founded fine jewelry brand making custom engagement rings more accessible than ever before. We’ve been featured in Vogue, WSJ, Bloomberg, Glossy, and a number of other publications for our design, sustainability, and modern take on the bridal category. We have an immediate, on-site opening for an engagement jewelry sales specialist. This is a mid-tier level position. The ideal candidate is a design-savvy, detail-oriented jewelry professional that thrives in a fast-paced, hands-on environment with strong interpersonal skills. Key Duties and Responsibilities: • Respond quickly to inbound phone calls, chats, and emails regarding all appointment types and purchase questions • Guide clients through the process of choosing their center stone and setting • Confidently provide feedback on stack-ability and styling of collection styles • Meticulously curate and design custom pieces per customers requests • Confidently providing real time suggestions and compromises for the perfect look, prioritizing longevity and functionality • Advise clients practicality vs design • Advise clients on the differences between lab-grown diamonds, natural diamonds, and moissanite as well as gemstone options • Advise clients on all aspects of ring selection, from prong thickness to band thickness and setting style • Advise clients on all aspects of fine jewelry selection, from necklace and bracelet length, metal type, thickness, and stackability • Empower clients to feel confident in their jewelry addition(s) • Meet and exceed sales goals and close sales efficiently with a 35% conversion • Maintain and nurture client relationships as the main point of contact for all sale requirements Requirements and Experience: • Strong knowledge of fine jewelry styles and trends • Strong knowledge of diamonds and gemstones • A keen eye for detail and a high level of empathy and professionalism • Ability to work proactively and think creatively to solve problems as they arise • Organized and comfortable multitasking and juggling many client requests at once • 1+ years sales experience in jewelry sales or bridal sales • Extremely detail oriented and organized • Computer Savvy and able to use multiple computer programs • Quick to learn and think on your feet • Excellent communication skills Job Details: • Full time on site role located inTribeca, NYC • Office hours are10AM to 6PM • Available schedules:Thursday - Monday Benefits: • Equity Compensation.Every Frank Darling team member receives a stock option package to share in the upside of the company's success. • Insurance.Medical and dental insurance kicks in on the first day of your 2nd month! • 401k.Optional 401k program. • Paid Time Off.A flexible, unlimited paid time off policy enables motivated goal oriented team members to recharge. • Pre-Tax Commuter Benefits. • Employee Discounts.A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling. Job Type: Full-time Job Type: Full-time Pay: From $60,000.00 per year Benefits: • 401(k) • Dental insurance • Employee discount • Flexible schedule • Health insurance • Paid time off • Vision insurance Ability to Commute: • New York, NY 10013 (Required) Ability to Relocate: • New York, NY 10013: Relocate before starting work (Required) Work Location: In person