Big Data Senior Engineer - Colleague Experience Technology Services

You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

From building next-generation apps and microservices in Kotlin to using AI to help protect our customers from fraud, you could be doing transformational work that brings our iconic, global brand into the future. As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power the digital systems, services, products and platforms that millions of customers around the world depend on. If you love to work with APIs, contribute to open source, or use the latest technologies, we'll support you with an open environment and learning culture to grow your career.

Be part of the Colleague Experience Technology Services (CETS) organization leading cutting edge work to drive data modernization for Colleague Data platforms. The team is responsible for delivering technology solutions supporting American Express enterprise HR data needs. Key partners include Enterprise Digital Analytics, Colleague Insights and Colleague Information Systems. Objectives include data, platform and insights engineering to drive digital adoption and increased experimentation; refine and perfect Colleague journeys across all digital channels; and deliver business intelligence analytics and dashboards. This team also partners with the Chief Data Officer organization and Big Data Engineering teams to develop strategies aimed at rationalizing and optimizing investments and compliance with data governance and regulatory standards.

Focus:

Contributes to defining architecture, solution design, development, troubleshooting, debugging, evaluating, modifying, deploying and documenting software and systems that are owned by CETS Organization.

Organizational Context:

Member of a product engineering or delivery and integration team reporting to a Senior Engineer, Engineering Director or Director Product Delivery & Integration.

How will you make an impact in this role?

Software Development

• Ability in software development, such as defining data and integrations architecture, coding assingments, et cetera
• Function as core member and lead an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)
• Demonstrate increased self-reliance to achieve team goals
• Participate in code reviews and automated testing
• Debug basic software components and identify code defects for remediation
• Enable the deployment, support, and monitoring of software across test, integration, and production environments
• Automate deployments in test or production environments
• Automatically scale applications based on demand projections

Range of Impact/Influence:

• Accountable for team completing work you're leading and work you are doing as agreed upon
• Accountable to team for delivery of quality work

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

Up to 8 years of software development experience in a professional environmentand/or comparable experience such as:

• Bachelor's or master's degree in computer science, computer engineering, or other technical discipline, or equivalent work experience, is preferred
• 5+ years of software development experience in big data technologies such as Python, Spark, PySpark, Spark SQL, Shell Scripting & Hive
• Preferred - 5+ Years of hands-on experience in Data Ingestion, Data Organization & Data Consumption frame works using AXP Enterprise Data Platform
• Good understanding of big data technologies such as Spark, Mapreduce, YARN, Hive, Zookeeper etc. Preferably, with some real-world experience.
• Experience in design and development for batch, streaming and real-time big data applications using AXP EDP platform
• Experience in hierarchical data structures in json/ xml
• Experience with AXP CI/CD frameworks for code management and deployment like GitHub, Jenkins, XLR
• Experience with NoSQL technologies (column-family, key-value or document datastores)
• Experience (preferably GCP) and exposure to cloud native big data technologies would be a plus
• Working knowledge of message queuing, stream processing, and highly scalable 'big data' data stores
• REST API design and implementation experience
• Good understanding of NoSQL technologies such as HBase, Cassandra, Redis, Memcached etc. Preferably, with some real-world experience.
• Ability to effectively interpret technical and business objectives and challenges and articulate solutions
• Understanding of SOA, microservices and containerized application concepts would be a plus
• Strong analytical skills and programming skills, in production environment.
• Hands on Experience on GraphQL a plus
• Experience with Production Support/Dev-Ops would be a plus
• Willingness to learn new technologies and exploit them to their optimal potential

High Performance Behaviors:

• Recognizes opportunities to adopt innovative technologies to enable business capabilities
• Keeps up to date on current research and technology in the industry
• Recognizes the importance of collaboration to achieve objectives
• Clearly communicates ideas and concepts to others
• Leads work effectively and acts on own initiative without being prompted
• Provides feedback to team members in code reviews
• Drive creative changes & continuous improvements
• Explores new automation techniques to refine the agility, speed and quality of engineering initiatives and efforts

Knowledge/Skills:

• Able to understand and use complex data structures and associated components
• Designs, codes, tests, maintains, and documents applications
• Takes part in reviews of own work and reviews of colleagues' work
• Defines test conditions based on the requirements and specifications provided
• Has deep understanding of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)
• Intermediate knowledge of infrastructure technologies and components

Technology Skills You'll Use Every Day:

• Adaptive Communication
• Agile Practices
• Industry and Company Knowledge
• Organizational Change
• Technical Acuity
• Technology Industry Trends

Game Changers:

• Flexibility
• Collaboration & Partnership
• Continuous Improvement
• Courage
• Curiosity
• Resourcefulness
• Servant Leadership
• Tenacity

Role/Strengths You'll Need:

Technical

• Emerging Technologies
• Programming/Software Development
• Systems Design
• Testing

Functional

• Data Management
• Release and Deployment
• User Experience Evaluation and Analysis

Leadership

• Analytical Thinking
• Executive Presence

Business

• Business Product Knowledge
• Problem Solving

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.