Bilingual Customer Service Representative

Are you ready to level up your career in telecommunications and customer service? At Proxima Management, we’re actively hiring motivated, team-oriented individuals to join our growing Customer Service and sales team right here in Austin! If you're passionate about helping people, have a background in retail or other customer-facing roles, and thrive in fast-paced environments, this could be the perfect fit for you. Proxima Management is a fast-growing sales and service firm specializing in Customer Service and residential-based sales campaigns. We believe that genuine conversations and great service make all the difference. Whether you’ve worked in a clothing store, electronics shop, or any type of retail setting, your experience is highly valued here. Our goal is simple: turn everyday customer service interactions into long-term relationships that drive loyalty and growth for the brands we represent. You’ll be working closely with well-known companies to deliver the kind of customer service people remember, in person and with impact. Bilingual Customer Service Representative: • Provide friendly, one-on-one Customer Service to clients in a residential setting • Help guide customers through products and services, making recommendations based on their needs • Use your retail or customer service background to connect with people and solve problems quickly • Keep customers up to date on current retail promotions, product offerings, and service bundles, helping them find the best solutions tailored to their needs and budget. • Handle customer service concerns with professionalism and care, resolving issues on the spot when possible and escalating more complex situations to the appropriate management teams. • Be part of a high-energy, supportive team that loves to win together What we’re looking for in our Bilingual Customer Service Representative: • Bilingual: Fluent in both English and Spanish (required) • Experience in retail, hospitality, or other customer-direct roles preferred • Strong people skills and the ability to make genuine connections • A self-starter who’s eager to learn and grow professionally • Someone who enjoys working with customers in on-site or retail settings • A bachelor’s degree in Communications or a related field is a plus, but not required • Calm and solution-focused under pressure Ready to take the first step toward a rewarding career in telecommunications and retail sales? As a Bilingual Customer Service Representative, you’ll play a key role in driving real results, building lasting customer relationships, and growing with a team that values your success. If you’re ambitious, people-focused, and excited to grow in a fast-paced, high-energy retail environment, we want to hear from you. Apply now and start building the future you deserve! Job Type: Full-time Pay: $42,000.00 - $54,000.00 per year Benefits: • On-the-job training Shift: • Day shift Work Location: In person