Bilingual Customer Service Representative- Grapevine Mills Mall

We're looking for outgoing, customer service oriented candidates to work at our location in our reopening of Grapevine Mills Mall! We are currently seeking full time or part time employees for the following locations: • Grapevine Mills Mall Job Purpose: Interact with customers to provide information in response to inquiries regarding our process and our services with a positive customer-focused attitude. Key Responsibilities and Accountabilities: • Customer service driven environment in which patience and a positive attitude is a necessity • Ability to attain the knowledge of our processes and services and clearly communicate that knowledge to our wide array of customers • Equipped with the ability to work in a fast paced, high pressure environment with a customer oriented focus • Strong focus on accuracy when following process and regulation guide lines • Basic computer knowledge and the aptness to learn new applications in a quick manner • Strong attention to detail when handling money, reading receipts, obtaining reports, creating reports, and recalculating totals • Flexibility of schedule to assist in day-to-day or special events • Utilize time management skills during low volume business along with the ability to handle high volume business individually and as a team player • Will be expected to help in marketing efforts Preferred skills/experience: • Basic computer knowledge (ipad, excel, word, typing, etc.) • Customer service experience • Cash handling experience' 'Work Remotely • No Job Types: Full-time, Part-time Pay: $14.00 per hour Application Question(s): • This position requires drug and background screening, are you willing to participate in the screenings? Experience: • customer service : 1 year (Preferred) Language: • English (Preferred) • Spanish (Preferred) • Chinese (Preferred) • any other language besides english (Preferred) Ability to Commute: • Grapevine, TX 76051 (Preferred) Ability to Relocate: • Grapevine, TX 76051: Relocate before starting work (Preferred) Work Location: In person