Bilingual (Spanish) Case Manager, TAYS

Catch-21 is a specialized program serving Transition Age Youth emancipating from residential treatment programs and other intensive mental health services. Catch-21 facilitates a safe and positive transition out of children’s mental health systems that place them at risk of negative outcomes upon discharge, and provides intensive clinical case management and therapy to help youth develop and execute individualized emancipation and crisis prevention plans.

The TAYS Catch-21 Case Manager works in collaboration with WestCoast clinicians and parents, social workers, probation officers, teachers, and other adults in youths’ lives to provide advocacy and linkage to support clients  mental functioning. These services may include coordinating with education and vocational programs, housing, primary health, psychiatry, benefits and other independent living skills services. The TAYS Case Manager must have strong advocacy skills, demonstrate flexibility, utilize a strengths-based approach, and have demonstrated experience working with high needs youth.

How you'll make an impact:

• Provides advocacy, targeted case management and community based rehabilitation services to transition-age youth. 
• Assists youth in identifying and utilizing community services and resources to address their needs, including: housing, medical/physical health, education, employment, independent living skills, advocacy, placement stability, and age-appropriate enrichment activities. 
• Provide risk assessments, crisis intervention, stabilization, and creates safety plans.
• Connects youth with legal representation, as needed and appropriate, and supports youth in court appearances.
• Provides psycho-education about sexual exploitation and advocacy services for clients.
• Assists youth with accessing SSI and/or regional center services, appropriate housing resources including acute and structured residential treatment options as appropriate.
• Follows up with youth when incarcerated or hospitalized. 
• Assists youth with obtaining and keeping Medi-Cal.
• Complies with policies, procedures, documentation and paperwork for EPSDT Medi-Cal billing and meets billing requirements as set by the agency.
• Provides services in the community, for which travel by car is necessary.
• Demonstrates professional and ethical conduct at all times as a representative of the WestCoast community.

• Bilingual in Spanish and English (spoken & written) required.
• Bachelor’s degree in Psychology, Criminal Justice, Social Work, or a related field preferred.  
• Experience providing case management and rehabilitation services.
• At least 2 years’ experience working with system involved youth.
• Knowledge of Alameda County community resources for TAY youth.
• Experience working either in the community or in a variety of settings: homes, schools, neighborhoods, other agencies, etc.
• Ability to work with clients who have complex traumatic histories and other attachment difficulties. 
• Knowledge of or ability to learn Medi-Cal reimbursement procedures and billing.
• Clean CA DMV record and current car insurance and car; travel is required.

• Demonstrated experience working with adolescents with dual diagnosis and high mental health needs.
• Case management skill – assessment/evaluation, crisis intervention, ability to use supervision effectively, ethical and legal responsibilities, high quality documentation
• Cultural humility - knowledge of issues of race, class and ethnicity
• Efficiency and time management - ability to be well-organized and complete timely documentation
• Collaboration and team functioning - able to work independently and collaboratively as part of a multidisciplinary team
• Proven effectiveness working either in the community or in a variety of settings: homes, schools, neighborhoods, other agencies, etc.
• Ability to work with clients who have complex traumatic histories and other attachment difficulties.

This is a full time, non-exempt position reporting to the TAYS Program Director. Hourly range is 32.00-33.66 per hour ($66,500-$70,000 per year), inclusive of 10% Spanish differential. Includes performance-based compensation plan, competitive benefits package, and 403(b) plan.

-Be part of a compassionate, driven team that is social justice-focused: We have Staff Affinity Groups such as Staff of Color, LGBTQ+, Equity and Inclusion, Health and Wellness, and more!

-Make a difference for the Bay Area’s most vulnerable populations: We serve hundreds of vulnerable kids and their families each year to create positive changes in their lives!

-Access a growth-oriented learning community: As a Joint Commission Accredited agency, we are dedicated to providing the highest standard of care, and offer extensive clinical trainings and seminars led by field experts. 

• Annual incentive compensation and retirement plan contribution
• 100% Employer paid medical (base plan, Kaiser HMO), dental, vision, life insurance, and long-term disability coverage for full-time employees
• Variety of medical plan options including a variety of carriers and types of plans
• 403b retirement plan with ROTH and 403b contribution options
• Flex-spending options - Medical, Dependent Care and Commuter Plans
• 20 days paid time off per year (equivalent to 4 weeks), 14 Paid Holidays, plus Self-Care Leave (additional PTO accrual with increased years of service)