Billing Specialist

Expedient is hiring a Billing Specialist to join our existing team in our Pittsburgh, PA corporate headquarters. Candidates should understand and be able to manage the billing process from start to finish. Responsibilities will include entering manual billings, resolving billing discrepancies, and providing support to internal and external contacts.
This position is eligible for a hybrid work model after an initial training period. Expedient provides fully paid parking leases for all employees. The estimated range of pay for this position is estimated at $36,000 to $48,000 annually, but all salary will be set directly upon your skills and prior work experience.
Expedient is a provider of multi-cloud platforms, cybersecurity and data center solutions for businesses nationwide. For more information about Expedient, please visit our website at www.expedient.com
Job Responsibilities

• Execute customer billing using internal and third party software applications
• Resolve billing discrepancies and disputes
• Provide billing support for clients, sales, and other internal teams
• Create and maintain documented billing procedures
• Perform data entry and analysis
• Track and report on billing metrics
• Identify and recommend opportunities for process improvement
• Perform miscellaneous administrative functions as assigned

Requirements

• Associate’s degree in accounting, finance, or a related field preferred.
• 2+ years of experience in billing or a related field
• Experience with both proprietary and third party database administration and billing software
• Proficient with MS Office Suite (Excel, Word)
• Ability to take direction, work independently and share workload and knowledge with a team
• Attention to detail and high work standards are a must
• Superior verbal and written communication skills with an emphasis on accuracy 
• Ability to work general daylight business hours with occasional overtime hours due to business needs
• Consumption/usage based billing experience is a plus