Brand Sales Specialist
Company
IBM
Location
US Coppell
Type
Full Time
Job Description
Providing WW pre-sales support to WW Kyndryl teams on passport advantage portfolio of products and parts using existing extensive knowledge of IBMS DSW /PPA product suite. Liasing with IBM exec. account teams and Kyndryl employees. The role will require you to work within a diverse geographically located team therefore you will be need to be able to work under pressure independently part of a team and adhere to strict client deadlines. Providing technical configuration services solution design and support for all elements of the Passport Advantage portfolio and distributed software product suite.
Your Role and Responsibilities
Required Technical and Professional Expertise
Create complex pricing solutions for new system designs taking into account the customers’ current IT infrastructure vs the proposed solution provided. Have a good understanding of PA support options included extended and sustained support. Identify the advantages and disadvantages in the pricing models for the best solution depending on proposed solution. Acurrately advise on withdrawn products and replacements Stay up-to-date with new announcements and be ready to adopt them in this rapidly changing environment. Effectively hold discussions regarding licensing strategies and product positioning with customers and IBMers world-wide. Communicate with product specialists and team with current information updates. Build training tools and mentor new specialists. Design and implementation of request generator for input of all incoming requests to team. This includes testing and working with development teams and education for our customers. Collaborate with teams within IBM (Q2C Brand Project Office) to close complex issues for our customers. This includes depooling reactivation product substitutions appliance refreshes part number issues pricing discrepancies unbundling and offboarding ect
Preferred Technical and Professional Expertise
Date Posted
11/13/2024
Views
0
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