Business Analysis Associate II, Card Marketing Activation & Transformation

Join our dynamic Marketing Operations team as a Business Analyst (BA) and take your career to the next level. In this role, you will be at the forefront of data-promoten Operations Analytics working closely with diverse teams and contributing to business objectives. This is a unique opportunity to leverage your skills, learn, grow, and make a significant impact on our business.

As a Business Analyst in our Marketing Operations team, you will play a pivotal role in the development and implementation of data-promoten Operations Analytics/Modeling. You will work closely with marketing execution and data teams to model staffing requirements, automate current resource processes, & develop requirements and/or produce reporting that provide end-to-end campaign analytics. Your responsibility will be to ensure that these products align with our business objectives and deliver actionable insights to support data-promoten decision-making.

Job Responsibilities:

• Collaborate with marketing and data teams to develop detailed modeling to support staffing requirements and pipeline analytics
• Design and develop resource models and data visualization dashboards
• Perform process & productivity analytics in support of resource modeling
• Assists in transformation of working tools across the business documenting data/reporting requirements, sizing process efficiencies, & other analysis

Required Qualifications, Capabilities and Skills:

• Bachelor's degree in Finance, Computer Science, Data & Analytics, or a related field
• 5+ years of experience as a Finance/Data Analyst
• Strong background in operational analytics
• Experience with SQL and modeling tools (e.g., Python, SAS)
• Strong understanding & experience with data analytics tools and techniques (Alteryx, Tableau, Snowflake)
• Excellent communication, presentation, and interpersonal skills
• Ability to work independently and as part of a team in an agile environment.

Preferred Qualifications:
• Experience with marketing platforms (e.g., Marketing Connect, Optima, Salesforce, Adobe Experience Manager, Axiom)
• Experience with cloud-based data platforms (e.g., AWS, Azure, GCP)
• Experience with machine learning and artificial intelligence (ML/AI)

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.