Business Analyst

Business Analyst Job Title:Business Analyst Location:Phoenix, AZ (on-site) Job Type:Full-Time About the Role: We are seeking a motivated and detail-orientedBusiness Analystto join our Operations team. This early-career opportunity is perfect for someone who thrives on solving problems, streamlining processes, and working collaboratively across departments to drive results. In this role, you will support initiatives that improve operational efficiency, enhance customer and team member experiences, and align business needs with technical solutions. Key Responsibilities: • Analyze current business processes and identify gaps and areas for improvement • Work cross-functionally with business and technical teams to gather, document, and validate requirements • Translate complex business needs into clear and actionable documentation (e.g., user stories, process maps, workflows) • Support implementation of process improvements and monitor outcomes • Perform data analysis to support decision-making and provide meaningful insights • Assist in project planning and execution, ensuring tasks are completed on time and aligned with business goals • Communicate effectively with stakeholders at various levels of the organization Qualifications: • Bachelor’s degree in Business, Information Systems, or a related field • 0–2 years of relevant experience (internships, academic projects, or coursework considered) • Strong written, verbal, and analytical skills • Ability to understand and synthesize complex requirements • Proactive and curious mindset with a focus on continuous improvement • Comfortable collaborating with cross-functional teams in a fast-paced environment • Proficiency in Microsoft Excel and PowerPoint; familiarity with tools like SQL, PowerBI, or JIRA is a plus What We Offer: • Structured training and mentorship for career growth • Opportunities to work on meaningful projects that impact business performance • A collaborative and inclusive team environment • Competitive salary and benefits package U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis. About Us Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis. U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born. U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.