Business Intelligence Analyst

Overview

Job Summary

Provides analytics and business intelligence insights to enable the North America Commercial Operations leadership team to make informed strategic decisions that drive revenue. The role will act as a consultant to Senior Leadership of Commercial Operations with a focus on reporting, analytics and fostering strong relationships with business partners (eg. Sales, finance, IT). He/she will be looked upon to gather data and perform ad-hoc analyses for the business, develop insights that drive actions and draw upon experience to identify new areas for growth or improvement.

Responsibilities

Key Accountabilities:

• Seeks to understand stakeholder needs and develops reporting, dashboards and analysis that enable business decisions to drive revenue and profitability.
• Uses visualization tools such as MS Power BI to curate and display data from multiple sources.
• Identifies trends, risks, and opportunities for the business that could impact Commercial Operations objectives, strategy and tactics. Presents insights to Commercial Operations management team to further their understanding of operating results through timely and accurate analyses.
• Articulates and concisely explains the strategic implications of complex data to key stakeholders.
• Responsible for continuous improvement related to quality and reliability of data and responsiveness to requests from business.
• Collaborates regularly with various internal teams, including Finance and IT.
• Maintains solid working knowledge of the IL business in order to continuously improve analytics.
• Works on cross-functional projects as required.
• Performs other duties and responsibilities as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Networking/Key Relationships

• North America Commercial Operations
• Client Services
• Finance
• IT

Qualifications

Minimum Knowledge & Experience required for the position:

Education: Bachelor’s degree in Business Administration, Finance, Business Analytics or related field required. Master’s degree preferred.

Experience: Three to five years of work experience in Sales Operations, Finance or Business Analysis function required. Experience in

Medical Device/ IVD industry preferred.

Additional Skills/Knowledge:

• Advanced skills with MS Excel required
  
• Strong computer skills, including Microsoft Office, databases, web-based applications
  
• Experience with data visualization tools such as MS Power BI or Tableau required
  
• Experience with CRM and ERP systems required.
  
• SAP experience preferred.
  

Management has the discretion of substituting relevant work experience for a degree and/or making exceptions to the years of experience requirement.
 

Skills & Capabilities:

• Customer-first mindset.
• Excellent aptitude for working with large amounts of data and an eye for detail.
• Highly focused, accurate and thorough in work.
• Ability to present data to end users in a digestible manner.
• Proven experience as a collaborative team player
• Critical-thinking and problem-solving skills.
• Ability to decipher and interpret complex business challenges.
  Excellent verbal and written communications skills
• Ability to work independently to organize and prioritize tasks
• Able to thrive in a fast-paced, deadline-driven environment

Travel Requirements:

Up to 25% of the time.