Business Operations Analyst

Business Operations Analyst Fremont,CA 94538 (HYBRID) 12 months contract Range: $42/hr-$52/hr Key Responsibilities: SAP transactional experience; preferably SAP within service orders IW73 Data analytic skills to analyze transactional data and ensuring consistency between SAP & Microsoft Dynamics Very organized person who can track down issues and provide consistent customer service to end users Monitoring and resolving issues related to SAP service orders and notifications Analyzing data tie-off between SAP & Microsoft Dynamics Establishing best practices for data consistency and reducing errors Processing SAP customer master requests requiring changes to Plant, Sales Org, Functional Location, etc. Update and maintain data accuracy within SAP business systems Navigate SAP installed base records Create and maintain SAP equipment records Interact closely with internal customers, understanding their issues, and guiding them within the boundaries of the business process Monitor and respond to user transactional issues promptly Participating in training programs to understand new project dependencies Reviewing and updating service process documentation & training Effectively find and export SAP data and combine data from multiple sources Ability to analyze data to generate actionable insights and presents the findings to the business users for informed decision making SAP service experience (FSM, CS, PM or SD) Microsoft Dynamics experience (FSM) Familiarity with SAP install base, equipment records, and service orders Excellent time management and organizational skills Good communication and interpersonal skills. Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors. #COE-EN-PN Job Types: Contract, Temporary Pay: $42.16 - $52.00 per hour Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • Vision insurance Work Location: In person