Business Sales & Delivery Executive - ServiceNow (f/m/x)

Introduction
As a Business Sales & Delivery Executive you will support IBM’s consistent growth by bringing to the table your business development sales account management and delivery skills. Picture yourself working with a highly motivated highly successful team with a proven sales record in IBM’s top technologies. If you’re ready to bring insights and experience in areas such as IoT Blockchain and digital transformation we are ready to offer you a best in class career development.

Your Role and Responsibilities
We are seeking a highly qualified and motivated individual to join our team as an Associate Partner in our ServiceNow practice at IBM. This is an exciting opportunity to work with a global leader in technology and consulting services collaborating with top-tier clients to transform their digital operations and optimize their ServiceNow implementations. In this position you will focus 50% of your time on go-to-market activities and 50% on project delivery.

At IBM we are committed to fostering an inclusive and diverse work environment where individuals are valued for their unique perspectives and contributions. Join our dynamic team and be part of a collaborative culture that empowers you to make a meaningful impact on the future of our clients and the industry.
To apply please submit your resume cover letter and any relevant certifications via our career portal. We look forward to reviewing your application and exploring the opportunity to work together in driving digital transformation through ServiceNow at IBM.

As an Associate Partner you will play a crucial role in driving client success by leveraging your deep expertise in the ServiceNow platform your strong leadership skills as well as your security knowledge. This position requires a unique blend of go-to-market work and delivery responsibilities with a focus on As an Associate Partner you will play a crucial role in driving client success by leveraging your deep expertise in the ServiceNow platform your strong leadership skills as well as your security knowledge. This position requires a unique blend of go-to-market work and delivery responsibilities with a focus on delivering exceptional outcomes for our clients.

Key Responsibilities:

• Act as a trusted advisor to clients helping them define their ServiceNow strategy aligning it with their business objectives and identifying opportunities for growth and innovation.
• Lead the development and execution of go-to-market strategies including market analysis positioning and solution offerings to drive business growth and expand our client base.
• Collaborate with clients to understand their security requirements and ensure that ServiceNow solutions are implemented with robust security controls and best practices.
• Oversee the delivery of ServiceNow projects ensuring high-quality implementation adherence to timelines and budgets and client satisfaction.
• Provide thought leadership and industry insights to clients guiding them on best practices process improvements and digital transformation initiatives with a particular focus on security.
• Build and maintain strong relationships with key stakeholders fostering trust and partnership throughout the engagement lifecycle.
• Mentor and develop junior team members fostering a culture of continuous learning and professional growth.
• Stay up-to-date with the latest trends and advancements in the ServiceNow platform and security practices bringing innovative ideas and solutions to our clients.

Required Technical and Professional Expertise

• Bachelor’s degree in a relevant field; advanced degree preferred.
• Extensive experience (8+ years) in ServiceNow implementation and Qualifications:
• Bachelor’s degree in a relevant field; advanced degree preferred.
• Extensive experience (8+ years) in ServiceNow implementation and consulting with a focus on large-scale enterprise deployments.
• Proven track record of successfully delivering complex ServiceNow projects from requirement gathering and design to deployment and post-implementation support.
• Strong expertise in the ServiceNow platform including knowledge of ServiceNow security practices and controls.
• Demonstrated experience in go-to-market activities including market analysis positioning and solution development.
• Strong leadership skills with the ability to inspire and motivate cross-functional teams and drive them towards project success.
• Excellent communication and presentation skills with the ability to effectively engage and influence clients at all levels of the organization.
• ServiceNow certifications (such as Certified System Administrator Certified Implementation Specialist etc.) are highly desirable.
• Preferred Technical and Professional Experience : Strong expertise in cybersecurity practices and principles with a focus on implementing robust security controls within the ServiceNow platform.
• Experience in integrating security practices and methodologies with ServiceNow enabling seamless collaboration and continuous delivery of ServiceNow solutions.
• Familiarity with industry-leading cybersecurity frameworks and standards (e.g. NIST ISO 27001) and the ability to apply them effectively in ServiceNow implementations to ensure data protection and risk mitigation.

Preferred Technical and Professional Expertise
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