Business Services Representative

Overview: Salary: $48,000/year Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Business Services Representative position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team. Overall responsibility for building business relationships with current, former, and new clientsResponsibilities: • Conduct outreach calls to area employers and send emails with the intent of setting up informative meetings that will educate businesses on all CareerLink® services • Coordinate and host job fairs and hiring events • Screening and refer qualified individuals to job openings • Develop work-based training opportunities with local businesses, including incumbent worker training, OJTs, apprenticeships, and youth work experience. • Build strong relationships with the employer community in Delaware County • Work in partnership with all PA CareerLink® Delaware County staff, including local providers, to help fill job leads. • Partner with the DCWDB to establish a cadence of communication, including regular meetings and submission of performance reports • Promote all facets of business services, including work-based learning opportunities, recruitment events, and information on tax credits and training funds, to raise awareness and increase utilization of PA CareerLink® Delaware County by employers. • Share employer success stories through videos and testimonials that highlight the benefits of utilizing services. • Attend all key events, join relevant associations, and host networking events at local employers, union facilities, and at the PA CareerLink® Delaware County. • Ensure job seekers are appropriately prepared to engage with employers by providing resources, referrals, and documentation of services. • Promote employer partner opportunities and prescreen, coach, and refer job seekers to employers through virtual or in-person Interview Prescreen Days. • Host application sessions where staff will assist jobseekers on the completion of online applications. • Offer monthly educational webinars for employers on a variety of topics • Meet performance criteria on a weekly, monthly and annual basis. • Conduct Job Task Analysis as requested. • Enter employer information into all appropriate databases and monitor employer activities • Other opportunities as availableQualifications: • Marketing and sales experience preferred. • Customer service experience required. • Must be comfortable making presentations to large groups of people. • Must be able to work independently with little or no supervision. • Good interpersonal skills. • Must be computer literate. • Valid Driver’s License and an automobile are required. Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support! EDSI is a progressive, forward-thinking, family-owned company that is B Corp Certified.