Canada MNI Implementation Specialist I

Basic Function: The Canada MNI Implementation Specialist is responsible for using specific feature knowledge, product expertise, analytical and consultative skills, the Implementer is responsible for configuring, implementing, and migrating specific ADP features that are part of the overall solution for our clients. Implementers analyze, collaborate and configure. They can work independently and directly with the client or they can work with clients as part of an ADP project team. Their interactions can also include Third Party Vendors. Implementers utilize strong communication, analytical and project management skills combined with solution knowledge to ensure a quality implementation. Their ultimate goal is to create client loyalty and provide an overall quality experience for our clients. COMPETENCY Delivering world-class service and satisfaction to all clients internal, external, diverse and emerging Solving day-to-day problems that are in-line with ADPs mission, vision, and values Shares ideas and information across multiple audiences to drive the business needs Acting in ways that help deliver results in a fast-pace, continuous improvement and diverse environment Strong relationship building/networking skills, collaborating effectively with colleagues and clients to achieve and surpass shared goals Holding self and others to the highest personal and professional standards. Strong service orientation Positive response to changes in work environment or tasks Practices and promotes open communication Values individual talents and contributions of team members Views situations from multiple perspectives Uses time and resources efficiently Maintains focus and overcomes obstacles to complete work Competent in Microsoft Office Applications Demonstrated conflict resolution skills Excellent communication skills (persuasion, motivation) Excellent analysis skills Results-orientation/exceeding client expectations

BASIC REQUIREMENTS / TECHNICAL SKILLS 1-2 years work experience within a functional area (Payroll, HR) and/or a similar product expertise 1-2 years experience in a business to business client service environment or equivalent education and experience (examples: high volume, problem resolution, etc.) Basic project management skills required, ability to manage multiple concurrent projects Strong communication, organizational and time management skills Must be proficient using PCs with resultant working knowledge of various operating systems required; Competent in Microsoft Office Applications Associate degree required, Bachelors degree preferred Canadian payroll, accounting, programming logic knowledge is a plus

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.