Casino Porter

JOB DESCRIPTION: It is the responsibility of the Casino Porter to provide excellent guest service and create a safe and friendly environment for team members and guests while establishing and maintaining the cleanliness of assigned areas in the Casino and public areas. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies. • Sweeps and removes all wrappers, broken glass, ashtrays, and debris from floor. • Cleans and dusts slot machines (including areas between machines, doors, and woodwork). • Removes scuffmarks and drink spills. • Cleans up biohazard areas. • Cleans slot chairs, polishes their bases, and then returns chairs to proper position. • Vacuums entire assigned stations, moving chairs and other objects to ensure thorough cleaning. • Removes trash, replaces missing ashtrays, and wipes out and cleans all ashtrays and trash cans. • Ensures all equipment is returned to the department and all malfunctioning equipment is reported. • Replenishes supplies when necessary. • Contributes to a positive, empowering work environment by consistently performing assigned day-to-day responsibilities. • Responds to and resolves guest challenges in a timely manner and creatively solves problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties. • Ensures the privacy and confidentiality of guests and limits requests for information pertaining to guests in accordance with hotel policies. • Performs all other job -related duties as assigned. JOB REQUIREMENTS: Required: • The ability to bend, stretch, twist, or reach out with the body, arms, or legs to perform job tasks including constant standing, walking, frequent bending, reaching, kneeling, and squatting. • The ability to make quick, accurate, skillful, coordinated movements of one hand, one hand in coordination with its arm, or two hands to grasp, place, move, or assemble objects. • The ability to exert oneself physically over long periods of time. This may include performing repetitive or strenuous tasks such as standing and sitting for long periods. • The ability to set priorities, plan and coordinate work activities, and obtain and manage resources so that work objectives are accomplished efficiently. • The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions. This also includes being aware of unsafe conditions such as spills, wet areas, debris, and addressing quickly and efficiently. • The ability to properly lift heavy objects or equipment. This includes the knowledge of correct bending and lifting techniques as needed to properly position and use one’s hands, feet, legs, arms, and back to lift objects or equipment; and to push, pull, and carry heavy objects. • The ability to perform job activities in an environment where smoking is permitted and with a high noise level. • The ability to coordinate one's eyes with one's fingers, wrists, or arms to move, carry, or manipulate objects or to perform other job-related tasks. Preferred: • Previous six (6) months of general cleaning experience.