Catering/Banquet Attendant (Part Time, Rotating shifts)

Description

• SafeServ Certification required within 3 months of hire - maintain active and in good standing throughout employment.
• 1-3 years' Experience in Catering Services, Banquet Events, Hospitality Industry and/or fast-paced food service environment.

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• Coordinates catering services with management and delivers services to different locations as requested.


• Determines the daily resources needed to support the scheduled catering services.


• Ensures that all food and food-related items are displayed in an orderly and presentable manner per internal Food and Nutrition department guidelines.


• Prepares catering services supplies (water, sodas etc.) for satellite locations. Shares requests twice per day with buyer on fulfillment of supplies for satellite locations. Prepares all.


• Prepares all coffee service standard requests to Anesthesiology and Residents. Ensures proper set-up and cleanliness of cart


• Checks and makes preparations for inventory/supplies for same day and next day catering events and logs needed items on the inventory log.


• Communicates any customer related concerns to appropriate personnel in a timely manner following departmental procedures.


• Returns unused, non-perishable food to Dining Services at the end of each shift. Disposes of non-eaten perishable food, as appropriate, at the end of each shift.


• Follows proper dress code procedures (hairnet, gloves) and hand-washing procedures. F


• Ensures that all infection control and safety guidelines are followed per policy and food safety and production guidelines (temperature, portion).


• Participates and attends at least 75% of all departmental meetings/in services in an effort to learn better methods to support the SEI goals of 96% satisfaction.

• Maintains accountability by ensuring compliance thru timely completion of licensures, certifications, all competencies, health requirements (PPD, N95, Flu, etc.), and education requirements.


• Maintains accountability and timekeeping expectations as outlined by MCHS Timekeeping and Attendance policy & procedures.  Ensures behavior is compliant with communication standards.  


• Ensures behavior meets and/or exceeds targeted service scores as measured by the Service Index and/or the internal departmental service survey.

• High school education or equivalent preferred


• Ability to communicate sufficiently well in English both verbally and in writing to request supplies and properly label food items


• Knowledge of Spanish is helpful


• Ability to relate cooperatively and constructively with customers and co-workers


• Able to use computers and ability to learn appropriate software application(s)


• Knowledge of Safety and Regulatory guidelines set by state with food safety


• Able to follow simple instructions to accomplish repetitive tasks


• Able to use and maintain the food service equipment (e.g., microwave, blender, thermometer, refrigerator, patient food carts, scale)

(EOE DFW)

4/7/17

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