Job Description
JOB SUMMARY:
Sales Manger is responsible for driving and developing catering sales opportunities. This role will also be responsible for selling and servicing social and business-related events to ensure attainment of our Company's revenue goals and guest satisfaction goals.
ESSENTIAL FUNCTIONS:
• Understanding of pace and productivity.
• Strong yield management skills with an understanding of optimizing the catering mix of business and the use of historical data.
• Experience evaluating every catering business opportunity to maximize revenue and profitability while achieving customer expectations.
• Maintain or exceed budgeted sales and profits in all catering areas.
• Carefully review all contracted services to ensure proper contribution to profits.
• Identify trends, research the competition’s products, services and pricing and use it to develop strategic business plans.
• Experience selling to a variety of market segments.
• Consistently book repeat business by having a track record of long-term client relationships.
• Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills. Track record of strong prospecting efforts. Comfortable with hotel site inspections and client presentations. Participate in trade shows and sales blitzes.
• Excellent creative skills to provide innovative set-ups, menus, and functions for groups.
• Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.
• Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action. Provide overall direction, coordination, and ongoing evaluation of operations.
• Involved in menu design and pricing.
• Utilization of the Delphi trace and activity tools while conducting business.
• Monitor group room blocks and pick up, generate detailed resumes for the operating departments.
• Ability to work with outside vendors to ensure client satisfaction for all events/groups.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.
• Entertain clients, as appropriate.
PHYSICAL REQUIREMENTS
• Work in a busy, fast-paced environment.
• Maintain a physical stamina and proper mental attitude to work under pressure and effectively deal with guests, management, and employees in all situations.
NON-PHYSICAL REQUIREMENTS
• Excellent customer service skills.
• Professional appearance and demeanor.
• Working knowledge of Microsoft Office, Delphi, Social Tables and Open Table programs.
• Basic office equipment knowledge including copiers, printers, faxes and telephones.
• Proper phone etiquette, people, and communication skills.
• Ability to communicate effectively in English both verbally and written forms with management, employees, and guests.
• Have interpersonal skills to deal effectively with all business contacts and fellow employees.
EDUCATION/EXPERIENCE:
• 2+ years in Catering Sales and Convention Services required.
• Must have experience at a similar size and quality hotel.
• High School Diploma required; bachelor’s degree preferred.
• Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.
• Knowledge of computer accounting programs, math skills, as well as budgetary analysis capabilities required.
• Extensive knowledge of catering sales and convention services skills, revenue management, recruitment, supervision, training, and motivation of managers.
• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
• Ability to work effectively under time constraints and deadlines.
• Communicating with supervisors, coworkers, public etc.
CERTIFICATE/LICENSE:
• Employment eligibility for the United States
• Southern Nevada Health Card
• Alcohol Awareness (TAM) Certification
• Maintain a valid driver’s license.
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance
Shift availability:
• Day Shift (Required)
• Night Shift (Required)
Ability to Commute:
• Las Vegas, NV 89109 (Required)
Ability to Relocate:
• Las Vegas, NV 89109: Relocate before starting work (Required)
Work Location: In person