IBM Consulting is seeking an experienced Procurement Tower Delivery Lead to support a strategic engagement with a multinational consumer goods company . This is a unique hybrid role combining hands-on procurement tower leadership (50% delivery) with strategic advisory capabilities (50%). The successful candidate will serve as the primary procurement subject matter expert for the account ensuring operational excellence while driving continuous improvement and business value.
This position addresses a critical client need for dedicated procurement leadership and represents an opportunity to shape the future of procurement operations for a Fortune 500 organization in the consumer products sector.
Procurement Tower Leadership & Operations (50% - Delivery)As the Procurement Tower Delivery Lead you will:
- Lead and oversee day-to-day procurement operations for a multinational consumer goods client serving as the primary point of contact for all procurement tower activities
- Ensure SLA compliance and operational excellence across end-to-end Procure-to-Pay (P2P) processes including PO processing vendor management and invoice resolution
- Manage procurement team resources workload distribution and performance to deliver consistent high-quality service to client stakeholders
- Coordinate with client stakeholders on procurement requirements priorities and strategic initiatives building trusted advisor relationships with procurement and finance leadership
- Drive issue resolution and escalation management for procurement-related matters ensuring rapid response and effective problem-solving
- Monitor and report on procurement metrics KPIs and service delivery performance providing regular updates to client leadership and IBM account teams
- Oversee transactional procurement activities while maintaining focus on process adherence quality and continuous improvement
- This Job can be Performed from anywhere in the US.
- 10+ years of progressive procurement operations experience with demonstrated career growth and increasing responsibility
- 4+ years in procurement leadership tower lead or operations management role within a BPO shared services captive or outsourcing environment
- Proven track record managing end-to-end procurement operations including indirect procurement direct procurement or both
- Experience working with Fortune 500 or large enterprise organizations preferably in consumer goods consumer products CPG or related industries
- Demonstrated success leading process improvement and transformation initiatives with measurable business impact.
- This Job can be Performed from anywhere in the US.
- Deep knowledge of end-to-end Procure-to-Pay (P2P) processes including requisitioning sourcing purchasing receiving invoice processing and payment
- Expertise in procurement operations management including vendor management PO processing contract administration and supplier relationship management
- Strong understanding of procurement systems and technologies such as SAP (ERP Ariba) Oracle Procurement Coupa or similar enterprise procurement platforms
- Experience with procurement analytics spend analysis and category management including the ability to extract insights from data and drive action
- Proficiency in advanced Excel (pivot tables VLOOKUP macros data analysis) and business intelligence tools (Tableau Power BI or similar)
- Knowledge of procurement automation technologies including RPA workflow tools and digital procurement solutions