Channel Leader (San Diego)

Channel Leader Company:Rooter Hero Plumbing & Air Location:San Diego, CA Schedule:Full-Time Experience Level:Experienced Compensation:Competitive base + commission (potential to exceed $200,000/year, depending on performance)Overview Rooter Hero Plumbing & Air is seeking a motivated and drivenChannel Leaderto lead and develop a team of plumbing and drain service technicians in ourSan Diegobranch. This role is designed for a results-oriented professional who thrives in a fast-paced environment, values customer satisfaction, and can inspire a team to consistently meet and exceed performance goals. As a Channel Leader, you’ll generate profitable revenue through hands-on leadership, technician coaching, and in-field customer engagement. You’ll play a critical role in driving growth, ensuring compliance, and maintaining Rooter Hero’s industry-leading standards of service and professionalism.Responsibilities • Visit and engage 3–5 clients daily to generate new sales and follow up on open estimates. • Train and coach service technicians weekly to improve sales techniques and service quality. • Maintain high levels of customer satisfaction and professionalism. • Present proposals and solutions based on pricing formulas to ensure proper gross profit. • Monitor technician performance and hold the team accountable to minimum weekly and monthly sales standards. • Ensure permits are pulled and inspections are scheduled for all relevant jobs. • Conduct weekly sales and team meetings to review performance and recognize top achievers. • Assist Quality Control with job-site visits and customer complaint resolution. • Maintain accurate daily and weekly reports for the Operations Manager. • Promote Rooter Hero’s culture of excellence and uphold company values at all times.Requirements • Minimum2+ years of sales leadership or field management experiencein plumbing, HVAC, or related home services. • Proven ability to coach, train, and lead sales or service teams. • Strong interpersonal and communication skills with a customer-first approach. • Valid driver’s license and clean driving record. • Plumbing knowledge and ability to obtain aCalifornia Home Improvement Sales License. • Comfortable working in the field and performing light physical duties as needed (driving, site visits, inspections). • Strong problem-solving and decision-making skills under pressure. • Availability to attend weekly sales, branch, and corporate meetings.Performance Expectations • Maintain personal sales of at least$200,000 per month. • Ensure technician teams meet minimum standards of$35,000 monthly per service truck. • Achieve team conversion rates above85%and maintain recall rates below10%. • Limit customer complaints to fewer thanfour per month, resolving all promptly and professionally.Benefits • Competitive base pay + high commission structure. • 401(k) with company match. • Medical, dental, and vision insurance. • Paid vacation, holidays, and ongoing paid training. • Profit-sharing opportunities. • Career advancement within Rooter Hero’s leadership structure. • Recognition and rewards programs. • Company vehicle, uniforms, and tools provided. • Supportive, high-performing team culture.Join the Rooter Hero Leadership Team If you’re a high-energy leader with strong sales instincts and a passion for developing people,apply today to become a Channel Leader with Rooter Hero Plumbing & Air in San Diego!Lead by example, elevate your team’s performance, and make an impact every day.