Claims Business UAT-Team Leader

Description and Requirements
Position Summary
Testing Insurance applications and support UAT with good Insurance domain knowledge
• Knowledge of SDLC, STLC and Agile
• Knowledge about Insurance domain (Preferred will be Disability Insurance)
• Writing test scenarios/test cases (Functional, System, Integration, and UAT)
• Preparing Estimates, Test Plans
• Perform and Support Testing
• Defect Management (Any defect management tool preferably Azure)
• Perform and support data setup activities and preparation of test data
• In depth knowledge of Microsoft Excel (macros, VLOOKUP, etc.)
• Working awareness of other MS applications (word, PowerPoint, etc.)
• Good in verbal and written communication
• Should be able to do client communication
• Should be good in monitoring and mentoring team
Job Responsibilities
• Test bed Preparation (test scenarios, test scripts, test data, loading them in Azure)
• Creating test scenarios / test cases that map to Good Data, Bad Data and No Data points
• Executing test scripts (Manual and/or Automated)
• Logging Defects in Azure and maintain the Defect Management
• Compiling test results
• Collation of test results and prepare sign off related documentation
• Ability read and understand requirement documents
• Ability to work with Excel and Access to work with large data sets, predominantly to prepare test data and validate test data
• Understanding/analysis of the requirement (BRD)
• Knowledge of CMMI
• Good in documentation and communication
• Familiarity with different file formats; text, csv, dat - ability to convert and manipulated files.
• Ability to lead the project
• Knowledge on migration process
Knowledge, Skills and Abilities
Education
• Graduate/Post Graduate in Computer Applications / Computer Science (B.Tech/B.E/BCA/MCA)
Experience
• Minimum 6-8 years relevant experience
Knowledge and skills (general and technical)
• Insurance domain knowledge
• Testing knowledge - writing test cases, scenarios, preparing test plans, estimation,
• testing (functional, Integration, System, UAT),
• Defect Management (Any defect management tool preferably Azure)
• In depth knowledge of Microsoft Excel (macros, VLOOKUP, etc.)
• Working awareness of other MS applications (word, PowerPoint, etc.)
• Should be very good in written and verbal communication
• Should be very good in Client Interaction
• Good Analytical and Logical Reasoning skills
• Proactive in taking initiatives
• Good Problem resolution skill
• Adaptability to change.
• Escalate issues if required.
Other Requirements (licenses, certifications, specialized training - if required)
• Preferable ISTQB, Any SAFe certification
Working Relationships
Internal Contacts
(and purpose of relationship):
• With Internal Leads and Manager
• AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support
• Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance
• Subject Matter Expert for the purpose of work thread related issues and escalated transactions.
External Contacts
(and purpose of relationship) - If Applicable
• With Client Leads and Onsite PMs
• SME / Trainers at stateside for training/follow up
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid