CLIENT CARE SUPERVISOR

In-Home Care CLIENT CARE SUPERVISOR Are you passionate about making a difference in the lives of seniors and their families? We're seeking a dedicated and experiencedClient Care Supervisorto join our team. In this key role, you'll be the heart of our client care operations, ensuring every client receives exceptional, compassionate service. This is a full-time, in-office position located in Bellevue, WA. Our normal business hours are Monday through Friday, 8:00 AM to 5:00 PM. What You'll Do As a Client Care Supervisor, you'll be the primary point of contact for our clients and the direct supervisor for our amazing caregivers. Your day will be a mix of administrative tasks and hands-on client and caregiver support, including: • Client Management:Conduct client intakes and assessments, as well as regular supervision and reassessments to ensure client satisfaction and well-being. • Caregiver Support:Provide orientation and introductions for new caregivers, offer ongoing supervision, and assist with scheduling. • Administrative Duties:Perform data entry, maintain accurate records, and answer incoming calls with a customer service-first approach. • Team Collaboration:Participate in an on-call rotation (some weekends) and, when needed, cover shifts to ensure our clients are always cared for. • Community Engagement:Occasionally assist with marketing or recruiting events to help our team grow. What We're Looking For Our ideal candidate for this role will have a strong background in non-medical in-home care and a passion for supporting both clients and caregivers. Requirements: • Proven experience inNon-Medical In-Home Care. • An activeCNAorHCA certification. • ValidWashington State driver's license, personal vehicle, and insurance. • Authorization to work in the United States. • Ability to pass a two-step background and fingerprinting process. • Punctual, organized, and self-motivatedwith excellent communication skills. Preferred Qualifications (a plus, but not required): • Nurse Delegation and Nurse Delegation Diabetes certification. • Familiarity with Home Care WACs and RCWs. • Experience with the AxisCare system. Why Join SYNRGY HomeCare of Bellevue? We are a supportive and collaborative TEAM dedicated to providing the highest quality of care. We offer competitive pay, opportunities for professional growth, and a rewarding work environment where your contributions truly matter. If you're ready to take the next step in your career and lead a team that makes a real difference, we encourage you to apply today. Please send your resume to:[email protected] We look forward to speaking with you!