Client Development Manager

Job Title
Client Development Manager
Job Description
I. Job Summary | Major goals and objectives.
The Client Development Manager plays a unique and important hybrid role as both a results-oriented, experienced account manager and salesperson for sophisticated, mid-and-top tier clients including named accounts as well as inbound and outbound sales. You will champion Bizrate Insights' leadership in the e-commerce consumer insights and customer ratings
markets by driving Bizrate Insights' value propositions and highest service delivery standards. This is a hybrid role that requires skills in account management with a passion for identifying new opportunities, pitching new business, upselling, cross-selling, and closing sales.
The Client Development Manager will act as a strategic advisor for their book of business, servicing clients' needs. This includes being the day-to-day contact, providing consultative analytics to upsell and cross-sell new solutions based on client needs. In addition to servicing a book of clients, the Client Development Manager is responsible for supporting inbound new business
sales throughout the sales process including: prospecting, hunting, and subject matter expertise, leading to closed deals.
To accomplish this, the Client Development Manager will have e-commerce expertise along with strong analytical and presentation skills and a passion for sales and will combine a great instinct for selling compelling products with a strong focus on users, clients, partners, and expansion. The Client Development Manager is a consultative seller with the ability to listen to the client base and translate their needs into products that drive adoption and entrenchment while aligning with corporate needs. This is an individual contributor role on the Client Development Team that requires close collaboration withother teams across organization.
II. Essential Job Functions
Build relationships with clients by acting as day-to-day contact for an assigned portfolio of mid-tier and top-
tier accounts, including direct outreach.• Train clients on Bizrate Insights' tools and solutions to entrench our position and demonstrate our ongoing
value to the client's organization.• Upsell relevant solutions to existing clients by making recommendations based on data findings then,
encouraging them to purchase the additional services and solutions that meet their needs.• Proactively identify opportunities and sell-in new products and services.• Close new contracts and renew existing contracts.• Drive product and feature adoption by providing consultative advice and usage/adoption recommendations.• Retain a book of business by identifying and mitigating risks.• Hunt, prospect, and close deals bringing in new logos.• Act as a consultative salesperson, bringing new retailers to our network by selling-through our solutions and
value proposition to leads.• Attend conferences and trade shows as required.• Respond to retailer inquiries (B2B Customer Support) as needed.• Act as a support player and subject matter expert by providing support in: training, account support, retailer
onboarding, etc., while learning and growing your client portfolio within the department.• Support the collection of market intelligence through strong relationships with clients that lead to access to
senior decision makers and their development roadmaps.• Meet or exceed established quarterly goals.
III. Minimum Qualifications and Job Requirements
Education:

• Bachelor's degree or equivalent professional experience.

Experience:

• 5+ years of relevant experience in account management, client development, sales, or similar client-facing services, most recently working with top-tier clients.

Specific Knowledge, Skills and Abilities:

• An entrepreneurial spirit and passion for creating great products that are highly valued along with a demonstrated consultative sales approach in account management, sales and upselling.
• A track record of successfully selling in new products or features to a client base - you are hunter and nurturer.
• Analytical, communication and presentation skills are required with comfort speaking to C-Level executives.
• Strength in written and oral communication is a must with the ability to clearly communicate value proposition and findings.
• Deadline-oriented mentality that embraces the production of high-quality work in a fast-paced, ever-changing environment while being mindful of deadlines and attention to detail.
• Knowledge and interest in e-commerce, specifically retail, are required; in-store retail experience is a plus.

• Strong Excel, Word, and PowerPoint skills are required; Salesforce knowledge is a plus.

It is the policy of Meredith Operations Corporation ("Dotdash Meredith", "the Company") to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the Company will provide reasonable accommodations for qualified individuals with disabilities. Accommodation requests can be made by emailing [email protected] .
The Company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees
Pay Range
Salary: $72,000 - $90,000
The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Dotdash Meredith's total compensation package for employees. Other compensation may include annual bonuses, and short- and long-term incentives. In addition, Dotdash Meredith provides to employees (and their eligible family members) a variety of benefits, including medical, dental, vision, prescription drug coverage, unlimited paid time off (PTO), adoption or surrogate assistance, donation matching, tuition reimbursement, basic life insurance, basic accidental death & dismemberment, supplemental life insurance, supplemental accident insurance, commuter benefits, short term and long term disability, health savings and flexible spending accounts, family care benefits, a generous 401K savings plan with a company match program, 10-12 paid holidays annually, and generous paid parental leave (birthing and non-birthing parents), all of which may vary depending on the specific nature of your employment with Dotdash Meredith and your work location. We also offer voluntary benefits such as pet insurance, accident, critical and hospital indemnity health insurance coverage, life and disability insurance.
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