Client Engineering Manager

Introduction
Technology sales at IBM is evolving it’s way of working to break beyond boundaries with innovative approaches. Preferring to ‘show’ vs. ‘tell’ Client Engineering co-creates with prospective customers in real-time on solutions to their hardest business challenges.

As a Client Engineering Manager you’ll be a leader of a multi-disciplinary team made up of Architects Data Scientists Engineers Developers Designers and Business Strategists. Guiding the brightest minds on collaborations with clients as one team – before during and after experiential working sessions. The outputs of which produce MVP enterprise-scale solutions at lean start-up speed.

Excellent onboarding training will set you up for success whilst ongoing development will continue to advance your career through its upward trajectory. Our sales environment is fast-paced and supportive. Always connected to a wider team you’ll be surrounded by other leaders and colleagues who are always willing to help and be helped – as you steer the creation of MVPs and proofs of concept (PoC) that obsess over user-centricity and business impact. All-the-while ensuring your teams are compelling clients to continually invest in IBM’s people products and services.

Your Role and Responsibilities
As a Manager within IBM Client Engineering you’ll hire develop retain and lead multi-skilled teams of exceptionally talented people. Teams who deliver outstanding user-centric customer experiences by combining visionary thinking with bold innovations that are rooted in action-driving insights and presented with boundary-pushing designs.
We’re passionate about success. If this role is right for you then your achievements will mean that your career is flourishing your team is succeeding and our clients are thriving. To help ensure this win-win outcome a ‘day-in-the life’ of this opportunity may include but not be limited to:

• Building bonding coaching and inspiring diverse and inclusive high performing experiential pre-sales teams which include a variety of digital technology and project delivery skills /experiences.
• Cultivating a culture of agility pragmatism and speed over elegance which is focused on continuous learning and knowledge sharing that leads to client success.
• Being laser-targeted on driving value for our clients leveraging an outcome-based approach focussed on realising better effectiveness efficiently.
• Staying ahead of the curve regarding essential business industry and technology knowledge and applying contemporary thought-leadership in these areas to client solutions. (E.g. hybrid cloud data and AI security storage and IT architecture etc.)
• Co-creating across other IBM and client teams to expand the reach of knowledge-sharing whilst accelerating the volume of successes only achievable with empathy and a ‘one-team’ collaborative approach.

Required Technical and Professional Expertise

• Proven experience driving strategic and tactical direction for cross-functional teams exhibiting leadership and effective communications skills.
• Demonstrable experience of leveraging tools to drive user-centric solutions of complex technical problems.
• Proven ability to handle client discussions providing an IBM point of view leading to engagements.
• Effective performance management in driving a high-performance team including development of skills and supporting seller career aspirations.
• Results oriented with consistent success in meeting Objectives & Key Results (OKRs)

Preferred Technical and Professional Expertise

• Ability to coach client / Client Engineering co-execution teams in Client Engineering principles and best practices.
• Experience with leading technical org
• Intensive technical experience and knowledge in Data AI Hybrid Cloud IT Automation
• Solution architect experience preferred
• Technical sale experience preferred
• English proficiency