Client Service Assistant

72 Solutions is a sales and customer service company based in the San Antonio area. We partner with clients to bring their products and services to new markets, and our mission is to create a better, more personal customer experience in the telecom industry. We’re excited to be launching brand-new telecommunications services for AT&T and are looking for enthusiastic, motivated individuals to join us as Client Service Assistants right from the start. As a Client Service Assistant, you’ll be part of a fast-growing, goal-driven team that’s reshaping how customers experience sales and service. Our team members come from many different backgrounds, but we all share one thing in common: a willingness to learn, adapt, and grow. If you enjoy meeting new people, solving problems, and providing great service, this could be the perfect opportunity for you. Client Service Assistant Key Responsibilities: • Engage directly with both new and existing customers to provide expert information about our client’s services and address sales inquiries. • Deliver compelling, customized product demonstrations that meet the unique needs of each customer, offering tailored sales solutions. • Foster strong, long-term relationships with customers, increasing the potential for referrals and additional sales opportunities. • Serve as a knowledgeable resource for all sales and customer services • Handle customer concerns with professionalism and ensure a positive customer experience throughout the sales process. • Accurately document customer interactions and follow up on any issues by coordinating with the appropriate teams and managers. Client Service Assistant Qualifications: • High school diploma or GED required • Prior experience in customer-facing roles such as sales, customer service, or client support. • Prior experience as a Client Service Assistant is highly desirable. • A proactive, problem-solving mindset with a positive attitude toward challenges. • Commitment to joining a company that values inclusivity, diversity, and team development. • Upholds integrity and values transparency and honesty when working with colleagues, clients, and customers. • Focused on delivering top-notch results while maintaining company standards and ethics. • Strong organizational skills, able to effectively manage time and prioritize tasks, whether working independently or in a team. Job Type: Full-time Pay: $48,000.00 - $53,000.00 per year Work Location: In person