Client Service Associate

Northwestern Mutual β€’ San Antonio, TX

Company

Northwestern Mutual

Location

San Antonio, TX

Type

Full Time

Job Description

Job summary: The Client Service Associate is a key support role for a Financial Advisor, focusing on client service and general administrative tasks. As a liaison between clients, the home office, and advisors, you will help ensure the efficient and organized operation of the practice. The ideal candidate is an organized, proactive, and detail-oriented individual with superior interpersonal skills and an ability to multitask effectively. Key responsibilities: β€’ Manage client relations, including communication, scheduling, and processing service requests for insurance policies and other non-securities products. β€’ Provide comprehensive administrative support to the financial advisor by handling correspondence, maintaining client files, and managing the client relationship management (CRM) system. β€’ Ensure accuracy and compliance by reviewing applications and performing data entry. β€’ Support the sales process for non-securities insurance products, including coordinating client meetings and executing cross-selling plans. β€’ Collaborate with the home office and fund families to obtain necessary information. Qualifications: β€’ A Health and Life license is required or must be obtained within two months of employment. β€’ Previous experience in customer service or administrative support, preferably within the financial services or insurance industry. β€’ Exceptional communication (written and oral), organizational, and time-management abilities. β€’ Proficiency with Microsoft Office and CRM software. β€’ The ability to maintain strict confidentiality in a fast-paced environment. Job Type: Full-time Pay: $40,000.00 - $60,000.00 per year Benefits: β€’ Flexible schedule β€’ Health insurance β€’ Paid time off β€’ Vision insurance Ability to Commute: β€’ San Antonio, TX 78257 (Required) Work Location: In person
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Date Posted

10/20/2025

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