Client Service Associate
Northwestern Mutual
β’
San Antonio, TX
Company
Northwestern Mutual
Location
San Antonio, TX
Type
Full Time
Job Description
Job summary:
The Client Service Associate is a key support role for a Financial Advisor, focusing on client service and general administrative tasks. As a liaison between clients, the home office, and advisors, you will help ensure the efficient and organized operation of the practice. The ideal candidate is an organized, proactive, and detail-oriented individual with superior interpersonal skills and an ability to multitask effectively.
Key responsibilities:
β’ Manage client relations, including communication, scheduling, and processing service requests for insurance policies and other non-securities products.
β’ Provide comprehensive administrative support to the financial advisor by handling correspondence, maintaining client files, and managing the client relationship management (CRM) system.
β’ Ensure accuracy and compliance by reviewing applications and performing data entry.
β’ Support the sales process for non-securities insurance products, including coordinating client meetings and executing cross-selling plans.
β’ Collaborate with the home office and fund families to obtain necessary information.
Qualifications:
β’ A Health and Life license is required or must be obtained within two months of employment.
β’ Previous experience in customer service or administrative support, preferably within the financial services or insurance industry.
β’ Exceptional communication (written and oral), organizational, and time-management abilities.
β’ Proficiency with Microsoft Office and CRM software.
β’ The ability to maintain strict confidentiality in a fast-paced environment.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
β’ Flexible schedule
β’ Health insurance
β’ Paid time off
β’ Vision insurance
Ability to Commute:
β’ San Antonio, TX 78257 (Required)
Work Location: In person
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Company Info
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Date Posted
10/20/2025
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