Client Services Associate
The Forum Group
•
New York, NY
Company
The Forum Group
Location
New York, NY
Type
Full Time
Job Description
Our client specializes in guiding ultra-affluent clients through the complexities of life insurance and annuity investment accounts. They operate with the utmost professionalism, integrity, and attention to detail, consistently delivering exceptional service.
About the Role:
Our client is seeking a detail-oriented, outgoing Client Service Associate to provide high-touch support to clients and their advisors while assisting in policy servicing and contributing to process improvements. The role involves collaborating with internal teams and insurance providers to manage policy performance and ensure seamless client experiences.
Responsibilities:
• Work with insurance companies to gather policy information.
• Communicate with clients, advisors, and internal teams regarding in-force policies.
• Prepare and review policy performance reports and premium allocations.
• Monitor automated servicing activities and ensure records are up to date.
• Support the team with additional tasks and maintain high standards of service.
• Stay informed about industry developments.
Requirements:
• Excellent communication and attention to detail.
• Strong problem-solving and organizational skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Prior experience in life insurance is a plus.
• Proficiency in Microsoft Suite.
This role is in office 5 days a week.
Job Type: Full-time
Pay: $65,000.00 - $70,000.00 per year
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Work Location: In person
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Company Info
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Date Posted
09/15/2025
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